Remote Inside Sales & Operations Coordinator

InsideOut; South Africa; Remote; ZAR 864,000 - 1,263,000; Full time

Job summary

InsideOut is seeking a Virtual Inside Sales & Operations Coordinator to act as the administrative anchor and primary customer service contact for a US moving partner. You will handle inbound inquiries, input leads into SmartMoving CRM, and support leadership with AI-assisted estimates.

You will work US-Pacific hours from a remote home office, must speak pristine English, and be comfortable learning Google Workspace tools and CRM software. Training provided.

Qualifications

• Excellent spoken and written English with a warm phone presence.
• Strong customer service orientation with a professional phone manner.
• Willingness to learn SmartMoving CRM and Google tools.
• Ability to manage lead flow and admin tasks with minimal supervision.
• Reliable home office setup with US-hours internet.

Responsibilities

• Handle daily customer intake for inbound leads.
• Enter lead details into SmartMoving CRM.
• Host video walkthroughs with customers.
• Support leadership with AI-assisted data capture.
• Coordinate backend logistics like permits and equipment rental.

Skills

English communication

Customer service

Technical aptitude

Adaptability

Remote work setup

Tools

SmartMoving CRM

Google Sheets

Google Workspace

Job description

InsideOut is seeking a Virtual Inside Sales & Operations Coordinator to act as the administrative anchor and primary customer service contact for a US moving partner. You will handle inbound inquiries, input leads into SmartMoving CRM, and support leadership with AI-assisted estimates.

You will work US-Pacific hours from a remote home office, must speak pristine English, and be comfortable learning Google Workspace tools and CRM software. Training provided.