Remote Field Installation & Maintenance Technician

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Remote work

Learning opportunities

Performance-based bonuses

Job summary

Placements24 is seeking a Field Installation and Maintenance Technician to lead installations and maintenance at client sites through remote guidance.

You will remotely assess needs, guide on-site personnel, troubleshoot issues, and ensure adherence to safety and quality standards while contributing to client satisfaction via virtual support. The role offers full remote work with ongoing learning and professional development opportunities inside a supportive team.

Qualifications

• Extensive field installation and maintenance experience.
• Proficient with remote diagnostic tools and video conferencing.
• Ability to convey technical instructions clearly.
• Knowledge of safety procedures for installation and maintenance.
• Ability to work autonomously in a remote setting.

Responsibilities

• Provide remote technical expertise for the installation and maintenance of equipment.
• Guide on-site personnel through complex setup and repair procedures.
• Diagnose and troubleshoot operational issues using remote tools and client communications.
• Ensure adherence to installation specifications, maintenance schedules, and safety protocols.
• Document all field activities, maintenance performed, and resolution steps taken.
• Collaborate with engineering and product teams to relay field insights for product improvement.

Skills

Remote diagnostic tools

Video conferencing

Technical documentation

Strong problem-solving

Autonomous work

Tools

Remote diagnostics software

Video conferencing software

Documentation tools

Job description

Placements24 is seeking a Field Installation and Maintenance Technician to lead installations and maintenance at client sites through remote guidance.

You will remotely assess needs, guide on-site personnel, troubleshoot issues, and ensure adherence to safety and quality standards while contributing to client satisfaction via virtual support. The role offers full remote work with ongoing learning and professional development opportunities inside a supportive team.