Field Installation and Maintenance Technician

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Remote work

Learning opportunities

Performance-based bonuses

Job summary

Placements24 is seeking a Field Installation and Maintenance Technician to lead installations and maintenance at client sites through remote guidance.

You will remotely assess needs, guide on-site personnel, troubleshoot issues, and ensure adherence to safety and quality standards while contributing to client satisfaction via virtual support. The role offers full remote work with ongoing learning and professional development opportunities inside a supportive team.

Qualifications

• Extensive field installation and maintenance experience.
• Proficient with remote diagnostic tools and video conferencing.
• Ability to convey technical instructions clearly.
• Knowledge of safety procedures for installation and maintenance.
• Ability to work autonomously in a remote setting.

Responsibilities

• Provide remote technical expertise for the installation and maintenance of equipment.
• Guide on-site personnel through complex setup and repair procedures.
• Diagnose and troubleshoot operational issues using remote tools and client communications.
• Ensure adherence to installation specifications, maintenance schedules, and safety protocols.
• Document all field activities, maintenance performed, and resolution steps taken.
• Collaborate with engineering and product teams to relay field insights for product improvement.

Skills

Remote diagnostic tools

Video conferencing

Technical documentation

Strong problem-solving

Autonomous work

Tools

Remote diagnostics software

Video conferencing software

Documentation tools

Job description

About the Role

Our client is actively seeking a skilled Field Installation and Maintenance Technician to join their remote operations team. This role is designed for a hands‑on professional who can provide expert guidance and oversight for installation and maintenance tasks conducted at client sites, all managed virtually. You will remotely assess needs, guide on‑site personnel through complex procedures, troubleshoot issues as they arise, and ensure all work adheres to stringent quality and safety standards. This is an exciting opportunity for a motivated technician to leverage their expertise in a fully remote capacity, contributing to operational excellence and client satisfaction through effective virtual support and problem‑solving.

Key Responsibilities

• Provide remote technical expertise for the installation and maintenance of specialized equipment.
• Guide and instruct on‑site personnel or end‑users through complex setup and repair procedures.
• Diagnose and troubleshoot operational issues using remote diagnostic tools and client communication.
• Ensure adherence to installation specifications, maintenance schedules, and safety protocols.
• Document all field activities, maintenance performed, and resolution steps taken.
• Collaborate with engineering and product teams to relay field insights for product improvement.

Requirements

• Extensive experience in field installation and maintenance of technical equipment.
• Proficiency with remote diagnostic tools, video conferencing, and technical documentation.
• Strong problem‑solving skills and the ability to convey technical instructions clearly.
• Understanding of safety procedures relevant to installation and maintenance work.
• Ability to manage time effectively and work autonomously in a remote setting.

Benefits

• Competitive salary and performance-based bonuses.
• Fully remote work arrangement offering flexibility and work-life balance.
• Comprehensive health, dental, and vision insurance.
• Opportunities for continued learning and professional development.
• Supportive team environment focused on innovation and service excellence.