Remote E-commerce Ops Leader: Scale Online Retail

Placements24; Bloemfontein; Híbrido; ZAR 750 000 - 1 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote

Bonuses possible

Growth opportunities

Remote work training

Resumo da oferta

Placements24 is seeking an experienced Remote E-commerce Operations Lead to manage and optimize all aspects of online retail operations. You will oversee the e-commerce platform, order fulfillment, and customer service to ensure a seamless shopping experience from product availability to delivery.

The ideal candidate has 5+ years in e-commerce operations, strong analytical skills, and a proactive approach to improving efficiency and growth in the digital retail space.

Qualificações

• Minimum 5 years in e-commerce operations, logistics, or related field.
• Proven track record of optimizing online retail operations.
• Strong understanding of e-commerce platforms and shipping processes.
• Excellent analytical, project management, and organizational skills.

Responsabilidades

• Oversee daily e-commerce platform operations, uptime and user experience.
• Manage inventory across online channels with fulfillment partners.
• Streamline order processing, shipping, and returns to cut costs.
• Develop strategies to improve conversion rates and AOV.
• Collaborate with digital marketing to align ops with campaigns.
• Monitor KPIs and provide actionable insights to management.
• Manage relationships with 3PL providers and vendors.
• Ensure compliance with e-commerce regulations and data privacy.
• Troubleshoot issues on the platform and drive process automation.

Conhecimentos

E-commerce ops

Shopify

Magento

WooCommerce

Data analytics

Project management

Remote collaboration

Excel

Formação académica

Bachelor's degree

Ferramentas

Google Analytics

Descrição da oferta de emprego

Placements24 is seeking an experienced Remote E-commerce Operations Lead to manage and optimize all aspects of online retail operations. You will oversee the e-commerce platform, order fulfillment, and customer service to ensure a seamless shopping experience from product availability to delivery.

The ideal candidate has 5+ years in e-commerce operations, strong analytical skills, and a proactive approach to improving efficiency and growth in the digital retail space.