Fully Remote E-commerce Growth Operations Leader

Placements24; Mossel Bay; Hybrid; ZAR 900,000 - 1,600,000; Full time

Benefits offered by this job

Fully remote position

Performance-based bonuses

Professional development opportunities

Flexible work culture

Job summary

Placements24 is seeking a highly experienced Senior E-commerce Operations Manager to lead and optimize online retail operations. This fully remote role oversees website management, order processing, inventory control and customer service, with Mossel Bay as a focus area and broader reach across markets.

The ideal candidate has a proven track record scaling e-commerce businesses, driving efficiency, improving conversion, reducing cart abandonment, and guiding a remote team.

Qualifications

• Extensive experience in e-commerce operations management for online retail.
• Proven track record in scaling e-commerce businesses.
• Strong leadership of remote teams.
• Deep knowledge of Shopify/Magento, analytics and CRM.
• Data-driven and strategic thinker.

Responsibilities

• Develop and execute a comprehensive e-commerce operations strategy aligned with business goals.
• Oversee daily e-commerce operations, including website management, product catalog updates, and content optimization.
• Manage order processing, fulfillment, shipping, and returns to ensure timely delivery.
• Optimize inventory management across online channels to prevent stockouts and minimize holding costs.
• Analyze website performance and sales data to identify trends and opportunities for improvement.
• Lead remote team and ensure compliance with data privacy and security standards.

Skills

E-commerce operations

Remote team leadership

Conversion rate optimization

Data-driven decision making

Strategic planning

Education

Bachelor's degree in Business/Marketing or related field

Master's degree preferred

Tools

Shopify

Magento

Google Analytics

CRM systems

Job description

Placements24 is seeking a highly experienced Senior E-commerce Operations Manager to lead and optimize online retail operations. This fully remote role oversees website management, order processing, inventory control and customer service, with Mossel Bay as a focus area and broader reach across markets.

The ideal candidate has a proven track record scaling e-commerce businesses, driving efficiency, improving conversion, reducing cart abandonment, and guiding a remote team.