Remote E-commerce Operations Specialist

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Training opportunities

Remote-friendly for Richards Bay

Growth opportunities

Job summary

Placements24 seeks an organized E-commerce Operations Coordinator to manage day-to-day online business in Richards Bay. You will oversee order fulfillment, inventory across platforms, and coordination with logistics partners to ensure timely delivery.

Ideal candidate will have experience in ecommerce operations or logistics, strong inventory skills, and proficiency with order management systems. You will collaborate with customer service and marketing to maintain a seamless online shopping

Qualifications

• Experience in ecommerce operations, logistics or supply chain.
• Strong inventory management knowledge and practices.
• Proficient with ecommerce platforms and order management systems.
• Excellent organizational skills and detail orientation.
• Strong communication to coordinate with stakeholders.

Responsibilities

• Oversee the entire order fulfillment process from placement to delivery, ensuring accuracy and timeliness.
• Manage inventory levels across multiple platforms, coordinating with suppliers and warehouse teams.
• Liaise with shipping carriers and third-party logistics providers to optimize delivery performance.
• Monitor order processing systems and identify bottlenecks or issues.
• Process returns and exchanges efficiently, maintaining customer satisfaction.
• Generate operational reports on key metrics such as order volume, fulfillment times, and inventory accuracy.

Skills

E-commerce operations

Inventory management

Order fulfillment

Logistics coordination

Stakeholder communication

Tools

Order management systems

Job description

Placements24 seeks an organized E-commerce Operations Coordinator to manage day-to-day online business in Richards Bay. You will oversee order fulfillment, inventory across platforms, and coordination with logistics partners to ensure timely delivery.

Ideal candidate will have experience in ecommerce operations or logistics, strong inventory skills, and proficiency with order management systems. You will collaborate with customer service and marketing to maintain a seamless online shopping