Remote E‑Commerce Operations Specialist

Placements24; Midrand; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Remote work

Health insurance

Paid time off

Professional development

Job summary

Placements24 is seeking a Remote Retail Operations Coordinator to manage daily e-commerce operations from a home office. You will coordinate with vendors, monitor online inventory, and handle orders, returns, and inquiries to ensure timely execution of retail processes.

The role emphasizes strong communication, organizational skills, and the ability to work independently in a fully remote environment within South Africa.

Qualifications

• Experience in retail operations or logistics coordination.
• Strong written and verbal communication for remote work.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.

Responsibilities

• Coordinate with vendors, suppliers, and logistics partners to ensure timely delivery of goods.
• Monitor inventory levels across platforms to prevent stockouts or overstock.
• Process and track customer orders, returns, and exchanges with accurate timelines.
• Provide remote support for customer service inquiries related to orders and shipping.

Skills

Retail operations

Logistics coordination

Remote collaboration

CRM tools

Education

Bachelor's degree

Tools

Inventory management software

G Suite

Microsoft Office

Job description

Placements24 is seeking a Remote Retail Operations Coordinator to manage daily e-commerce operations from a home office. You will coordinate with vendors, monitor online inventory, and handle orders, returns, and inquiries to ensure timely execution of retail processes.

The role emphasizes strong communication, organizational skills, and the ability to work independently in a fully remote environment within South Africa.