Remote E-commerce Operations Lead for Growth

Placements24; Stellenbosch; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Remote work

Performance incentives

Professional development

Occasional team meetups near Stellenbš

Job summary

Placements24 is seeking a highly organized Remote E-commerce Operations Coordinator to manage order processing, inventory control, and customer inquiries for our online fashion retailer. The role emphasizes seamless multi-channel operations, data analysis, and collaboration with warehousing and marketing teams from a home-based setup.

Ideal candidates will have proven e-commerce experience, familiarity with Shopify or WooCommerce, strong communication skills, and the ability to work

Qualifications

• Proven experience in e-commerce operations or online retail.
• Strong knowledge of order management and inventory control.
• Excellent organizational and multitasking abilities.
• Ability to work independently in a remote setup.

Responsibilities

• Oversee order processing and fulfillment across platforms.
• Coordinate inventory management and stock levels.
• Respond to customer inquiries via email, chat, and phone.
• Collaborate with warehouse and logistics partners.
• Analyze sales data and report on performance.
• Assist in product listings and pricing updates.
• Identify bottlenecks and implement improvements.
• Support promotional campaigns and product launches.
• Stay updated on e-commerce best practices.

Skills

E-commerce operations

Order management

Inventory control

Shopify

WooCommerce

CRM software

Remote work

Problem solving

Communication

Education

Business/Marketing degree

Tools

Shopify

WooCommerce

CRM

Job description

Placements24 is seeking a highly organized Remote E-commerce Operations Coordinator to manage order processing, inventory control, and customer inquiries for our online fashion retailer. The role emphasizes seamless multi-channel operations, data analysis, and collaboration with warehousing and marketing teams from a home-based setup.

Ideal candidates will have proven e-commerce experience, familiarity with Shopify or WooCommerce, strong communication skills, and the ability to work