Remote E-commerce Operations Specialist

Placements24; Durban; Hybrid; ZAR 823,000 - 1,235,000; Full time

Benefits offered by this job

Fully remote work arrangement

Home office stipend

Training resources & online courses

Discretionary performance bonuses

Job summary

Placements24 is hiring an E-commerce Operations Specialist for a fully remote role. You will own day-to-day online sales activities, including product listings, order processing, and fulfillment, while collaborating with marketing, customer service, and warehouse teams.

The ideal candidate has experience with Shopify, Magento, or WooCommerce, plus OMS and strong inventory/logistics know-how, with a focus on accuracy, problem-solving, and efficiency in a digital retail environment.

Qualifications

• Proven experience in e-commerce operations, online retail, or a related field.
• Proficiency with e-commerce platforms (Shopify, Magento, WooCommerce) and order management systems.
• Strong understanding of inventory management and logistics.
• Excellent analytical and problem-solving skills; detail-oriented.

Responsibilities

• Manage day-to-day e-commerce operations, including website updates and order processing.
• Oversee inventory levels across online channels; prevent stockouts/overstock.
• Coordinate with 3PL providers and internal teams for timely fulfillment and shipping.
• Monitor website performance and troubleshoot customer-facing issues.
• Analyze sales data to identify efficiency improvements and implement changes.
• Collaborate with customer service to resolve order inquiries and returns.

Skills

E-commerce operations

Shopify

Magento

WooCommerce

OMS (order management systems)

Inventory management

Logistics

Analytical skills

Remote work

Communication

Education

Bachelor's degree in Business or Supply Chain Management

Tools

Shopify

Magento

WooCommerce

OMS

Job description

Placements24 is hiring an E-commerce Operations Specialist for a fully remote role. You will own day-to-day online sales activities, including product listings, order processing, and fulfillment, while collaborating with marketing, customer service, and warehouse teams.

The ideal candidate has experience with Shopify, Magento, or WooCommerce, plus OMS and strong inventory/logistics know-how, with a focus on accuracy, problem-solving, and efficiency in a digital retail environment.