Remote E-commerce Operations Specialist

Placements24; East London; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Fully remote position

Health, dental and vision insurance

Work-life balance

Learning & development opportunities

Job summary

Placements24 is seeking a detail-oriented E-commerce Operations Coordinator to join a fully remote team. You will manage order fulfillment, coordinate with logistics, and address customer inquiries to ensure a seamless online shopping experience.

Ideal candidates are organized, proactive, and able to work independently in a remote setting. Experience in retail e-commerce, familiarity with order management systems, and strong communication skills are essential for success.

Qualifications

• Experience in e-commerce operations or order management in retail.
• Familiarity with e-commerce platforms and order management systems.
• Strong organizational and communication skills.

Responsibilities

• Oversee end-to-end e-commerce order fulfillment.
• Coordinate with logistics partners for timely shipping.
• Respond to customer inquiries via email and chat.
• Monitor inventory levels and coordinate replenishments.
• Manage product listings and ensure accurate information.
• Identify and resolve operational issues to maintain service levels.

Skills

E-commerce ops

Order management

Customer service

Inventory coordination

Shipping coordination

Platform familiarity

Multitasking

Remote work discipline

Job description

Placements24 is seeking a detail-oriented E-commerce Operations Coordinator to join a fully remote team. You will manage order fulfillment, coordinate with logistics, and address customer inquiries to ensure a seamless online shopping experience.

Ideal candidates are organized, proactive, and able to work independently in a remote setting. Experience in retail e-commerce, familiarity with order management systems, and strong communication skills are essential for success.