Remote E-commerce Operations Leader

Placements24; Durban; Ibrido; ZAR 600.000 - 900.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Competitive salary

Medical aid

Retirement plan

Professional development

Autonomy

Descrizione del lavoro

WhatJobs Direct is seeking a highly organized Remote E-commerce Operations Manager to oversee and optimize our online sales operations from a remote South Africa location. You will handle inventory, fulfillment, customer service, and logistics, ensuring seamless processes across our client’s product range.

The ideal candidate has 4+ years in e-commerce or supply chain roles, strong knowledge of Shopify/WooCommerce, and excellent data-driven problem-solving and remote collaboration skills.

Competenze

• 4+ years in e-commerce operations or supply chain roles.
• Experience with online order fulfillment and inventory systems.
• Familiarity with Shopify or WooCommerce platforms.
• Strong analytical and problem-solving skills with a data-driven approach.
• Excellent remote communication and collaboration abilities.
• Ability to work independently from a remote location.

Mansioni

• Oversee daily e-commerce operations including order processing and fulfillment.
• Manage relationships with 3PL providers and shipping partners.
• Improve order accuracy and delivery times with strategic initiatives.
• Forecast demand and monitor inventory to prevent stockouts or overstocking.
• Provide strong customer service and resolve inquiries promptly.
• Analyze data to identify improvements and cost-saving opportunities.
• Coordinate with marketing to align ops with promotions.
• Ensure regulatory compliance and industry standards.
• Manage returns and exchanges efficiently.
• Utilize analytics tools to track performance and generate reports.

Conoscenze

E-commerce ops

Shopify

WooCommerce

Inventory management

Remote work

Formazione

Bachelor's degree in Business/Operations

Strumenti

Inventory software

CRM systems

3PL management tools

Descrizione del lavoro

WhatJobs Direct is seeking a highly organized Remote E-commerce Operations Manager to oversee and optimize our online sales operations from a remote South Africa location. You will handle inventory, fulfillment, customer service, and logistics, ensuring seamless processes across our client’s product range.

The ideal candidate has 4+ years in e-commerce or supply chain roles, strong knowledge of Shopify/WooCommerce, and excellent data-driven problem-solving and remote collaboration skills.