Remote E-commerce Ops & Fulfillment Specialist

Placements24; Sandton; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Fully remote position

Medical insurance

Dental insurance

Vision insurance

Career advancement opportunities

Remote team culture

Job summary

Placements24 is seeking a highly organized E-commerce Operations Coordinator to manage daily online retail operations in a remote-first environment. You will ensure smooth order flow, oversee inventory, and coordinate with warehousing, logistics, marketing, and sales to deliver an exceptional customer experience from purchase to delivery.

This role offers autonomy, requires strong attention to detail, and provides a competitive salary with a fully remote setup and opportunities for growth within

Qualifications

• Proven experience in e-commerce operations or logistics.
• Strong understanding of online retail workflows and fulfillment processes.
• Proficient with e-commerce platforms and inventory management systems.
• Excellent organizational and project management skills.
• Ability to work independently in a remote setting.
• Strong communication skills and ability to coordinate with diverse teams.

Responsibilities

• Oversee end-to-end e-commerce order fulfillment from placement to shipment.
• Manage inventory across online platforms with warehousing and logistics partners.
• Respond to customer inquiries about orders, shipping, and availability.
• Collaborate with marketing and sales to ensure operational readiness for launches.
• Identify bottlenecks and implement improvements to boost efficiency.
• Generate reports on key metrics like order volume, shipping times, and turnover.

Skills

E-commerce operations

Logistics

Supply chain management

Online retail workflows

Fulfillment processes

Inventory management systems

E-commerce platforms

Project management

Remote work

Communication

Job description

Placements24 is seeking a highly organized E-commerce Operations Coordinator to manage daily online retail operations in a remote-first environment. You will ensure smooth order flow, oversee inventory, and coordinate with warehousing, logistics, marketing, and sales to deliver an exceptional customer experience from purchase to delivery.

This role offers autonomy, requires strong attention to detail, and provides a competitive salary with a fully remote setup and opportunities for growth within