Remote E-commerce Manager - FMCG

Placements24; Komani; Hybride; ZAR 600 000 - 900 000; Plein temps

Avantages offerts par ce poste

Bonus program

Fully remote

Health benefits

Career development

Retirement fund

Annual leave

Résumé du poste

Placements24 is seeking an experienced E-commerce Manager to lead online sales and customer experience for a major FMCG client. This fully remote role supports candidates across South Africa, with a focus on optimizing platforms, catalogs, and marketing campaigns.

You will develop strategies, partner with retailers and logistics providers, and analyze data to drive growth while ensuring a high-quality digital shopping journey for customers.

Qualifications

• Bachelor's degree in Marketing, Business, E-commerce, or a related field.
• 5-7 years of experience in e-commerce management, digital marketing, or a related role with a strong focus on online sales growth.
• Proven track record of growing e-commerce businesses, preferably in FMCG.
• In-depth knowledge of e-commerce platforms (Shopify, Magento, WooCommerce) and analytics tools (Google Analytics).
• Experience in developing and executing successful digital marketing campaigns.
• Strong analytical and problem-solving skills to drive decisions.
• Excellent project management and organizational skills.
• Exceptional communication and interpersonal skills for remote collaboration.

Responsabilités

• Develop and implement a comprehensive e-commerce strategy to drive online sales growth and market share.
• Manage and optimize e-commerce platforms and online storefronts.
• Oversee online product catalogs, pricing, and promotions.
• Develop and execute digital marketing campaigns (SEO, SEM, social, email).
• Analyze performance data to guide strategy and optimize customer journeys.
• Manage relationships with online retailers, marketplaces, and 3PL providers.
• Ensure seamless online customer experience from site navigation to fulfillment and support.
• Stay updated with e-commerce trends in FMCG.

Connaissances

E-commerce management

Digital marketing

Analytics

Project management

Remote collaboration

Formation

Bachelor's in Marketing/Business

Outils

Shopify

Magento

WooCommerce

Google Analytics

Description du poste

About the Role

Our client, a leading innovator in the Fast-Moving Consumer Goods (FMCG) sector, is looking for a strategic and results-oriented E-commerce Manager to join their growing digital team. This is a fully remote position, ideal for candidates located in or near Queenstown, Eastern Cape , or anywhere within South Africa. The E-commerce Manager will be responsible for developing and executing our client's online sales strategy, driving growth across all digital retail channels, and optimizing the online customer experience. You will manage the online product catalog, e-commerce platform, digital marketing initiatives, and partnerships with online retailers. This is a pivotal role for someone passionate about leveraging digital platforms to expand market reach and enhance consumer engagement within the FMCG space, with the convenience of remote work.

Key Responsibilities

• Develop and implement a comprehensive e-commerce strategy to drive online sales growth and market share.
• Manage and optimize the company's e-commerce platforms and online storefronts.
• Oversee the online product catalog, ensuring accurate and appealing product listings, pricing, and promotions.
• Develop and execute digital marketing campaigns (SEO, SEM, social media advertising, email marketing) to drive traffic and conversions.
• Analyze e-commerce performance data, identifying trends and insights to inform strategy and optimize customer journeys.
• Manage relationships with online retailers, marketplaces, and third-party logistics providers.
• Ensure a seamless and positive online customer experience, from website navigation to order fulfillment and post-purchase support.
• Stay up-to-date with the latest e-commerce trends, technologies, and best practices in the FMCG sector.
• Collaborate with internal teams (marketing, sales, product development, IT) to ensure alignment and successful execution of e-commerce initiatives.
• Monitor competitor activities and market trends within the online retail landscape.

Requirements

• Bachelor's degree in Marketing, Business, E-commerce, or a related field.
• Minimum of 5-7 years of experience in e-commerce management, digital marketing, or a related role, with a strong focus on online sales growth.
• Proven track record of successfully managing and growing e-commerce businesses, preferably in the FMCG sector.
• In-depth knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce), analytics tools (e.g., Google Analytics), and digital marketing channels.
• Experience in developing and executing successful digital marketing campaigns.
• Strong analytical and problem-solving skills, with the ability to interpret data and drive decisions.
• Excellent project management and organizational skills.
• Exceptional communication and interpersonal skills, crucial for effective remote collaboration.
• Ability to work independently, manage multiple projects, and thrive in a fast-paced, remote environment.
• Understanding of online consumer behavior and retail trends relevant to the Eastern Cape region is a plus.

Benefits

• Competitive salary and performance-driven bonus structure.
• Fully remote working arrangement, offering maximum flexibility.
• Comprehensive health and wellness benefits package.
• Significant opportunities for professional development and career advancement within a leading FMCG company.
• Contribution to a retirement fund.
• Generous annual leave allowance.
• Be part of an innovative and digitally focused team.