E-commerce Specialist - Remote

Placements24; LegKraal Gate; Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Fully remote work environment

Work-life balance

Job summary

Placements24 is seeking an experienced E-commerce Specialist for a fully remote role in South Africa. You will manage and optimize online sales channels, drive traffic and conversions, and enhance the online shopping experience for FMCG brands.

Collaborate with marketing, sales, and IT to ensure seamless operations and sustained growth. The ideal candidate has 3–5 years in e-commerce management, strong SEO/SEM knowledge, proficiency in Google Analytics, and a customer-centric approach to online

Qualifications

• Bachelor's degree in Marketing, Business, E-commerce, or related field.
• 3–5 years of e-commerce management experience, preferably in FMCG.
• Experience with major e-commerce platforms and online marketplaces.
• Strong understanding of SEO, SEM, content marketing, and social media advertising.
• Proficiency with web analytics tools (e.g., Google Analytics) and e-commerce reporting.

Responsibilities

• Manage and optimize the company's e-commerce platforms (website, online marketplaces).
• Develop and implement strategies to drive online traffic, conversions, and sales.
• Oversee product listings with accurate descriptions and high-quality imagery.
• Manage online advertising campaigns (PPC, social media ads, email marketing).
• Analyze e-commerce data and website performance to identify trends and opportunities.
• Monitor customer feedback and online reviews to maintain satisfaction.
• Collaborate with marketing to develop and execute online promotions and campaigns.
• Ensure a seamless online shopping experience from browsing to checkout.
• Stay up-to-date with e-commerce trends, technologies, and best practices.
• Manage relationships with third-party e-commerce service providers.

Skills

E-commerce management

Digital marketing

SEO

SEM

Content marketing

Social media advertising

Analytics

Remote collaboration

Education

Bachelor's degree in Marketing / Business / E-commerce

Tools

Google Analytics

Job description

About the Role

Our client, a dynamic and innovative player in the Fast-Moving Consumer Goods (FMCG) sector, is seeking a highly motivated and experienced E-commerce Specialist to join their expanding online division. This is a fully remote position, allowing you to contribute your expertise from anywhere within South Africa . You will be responsible for managing and optimizing our client's online sales channels, driving traffic, converting visitors into customers, and enhancing the overall online shopping experience. The ideal candidate will have a deep understanding of e-commerce platforms, digital marketing strategies, and the specific nuances of selling FMCG products online. You will work closely with marketing, sales, and IT teams to ensure seamless online operations and sustained growth. This is an exciting opportunity to shape the digital retail presence of our client's brands in a fully remote capacity.

Key Responsibilities

• Manage and optimize the company's e-commerce platforms (e.g., website, online marketplaces).
• Develop and implement strategies to drive online traffic, conversions, and sales.
• Oversee product listings, ensuring accuracy, compelling descriptions, and high-quality imagery.
• Manage online advertising campaigns, including PPC, social media advertising, and email marketing, to drive e-commerce sales.
• Analyze e-commerce data, website traffic, and sales performance to identify trends and opportunities for improvement.
• Monitor customer feedback and online reviews, addressing issues promptly to maintain customer satisfaction.
• Collaborate with the marketing team to develop and execute online promotions and campaigns.
• Ensure a seamless and user-friendly online shopping experience from browsing to checkout.
• Stay up-to-date with e-commerce trends, technologies, and best practices.
• Manage relationships with third-party e-commerce service providers.

Requirements

• Bachelor's degree in Marketing, Business, E-commerce, or a related field.
• Minimum of 3-5 years of experience in e-commerce management, preferably within the FMCG sector .
• Proven experience with major e-commerce platforms and online marketplaces.
• Strong understanding of digital marketing strategies relevant to e-commerce (SEO, SEM, content marketing, social media advertising).
• Proficiency in using web analytics tools (e.g., Google Analytics) and e-commerce reporting tools.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills, essential for remote work.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Knowledge of online payment systems and logistics is a plus.
• A customer-centric approach to online sales and service.

Benefits

• Competitive salary package.
• Performance-based bonuses.
• Fully remote working environment, offering excellent work-life balance.
• Opportunities for professional development and training in the e-commerce field.
• Chance to work with a growing portfolio of FMCG brands online.
• A collaborative and innovative remote team culture.