Remote E-commerce Community Lead

Placements24; LegKraal Gate; Hybrid; ZAR 360.000 - 480.000; Vollzeit

Benefits dieser Stelle

Fully remote

Health insurance

Paid time off

Professional development

Global team

Zusammenfassung

Placements24 is seeking a Remote E-commerce Community Manager to grow and nurture our online communities from home. You will craft strategies, moderate discussions, and respond promptly to inquiries while representing the brand voice across social channels.

The role emphasizes content creation, engagement, and collaboration with marketing and product teams to capture customer insights and drive loyalty. A 3+ year background in community/ social roles is preferred.

Qualifikationen

• Excellent written and verbal communication abilities.
• Ability to foster engagement and build online relationships.
• Experience creating and curating content for online communities.

Aufgaben

• Develop and implement strategies to build a strong, engaged online community.
• Moderate platforms and respond to questions with empathy and timeliness.
• Collaborate with marketing, product, and customer service to relay community feedback.
• Create engaging content tailored for social channels to stimulate discussion.
• Monitor trends, report insights, and refine community tactics.

Kenntnisse

Communication skills

Community engagement

Content creation

Social media tools

Ausbildung

Bachelor's degree in Communications/Marketing/Sociology

Tools

Social media management tools

Jobbeschreibung

Placements24 is seeking a Remote E-commerce Community Manager to grow and nurture our online communities from home. You will craft strategies, moderate discussions, and respond promptly to inquiries while representing the brand voice across social channels.

The role emphasizes content creation, engagement, and collaboration with marketing and product teams to capture customer insights and drive loyalty. A 3+ year background in community/ social roles is preferred.