Remote E-commerce Social Media & Community Lead

Placements24; LegKraal Gate; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Fully remote position

Competitive salary

Career advancement opportunities

Job summary

Placements24 is seeking a passionate Remote E-commerce Social Media & Community Manager to foster a thriving online community and amplify brand presence. This fully remote role lets you work from anywhere in South Africa, engaging directly with customers, creating authentic content, and building brand advocacy in the digital space.

You will manage social channels, respond to inquiries, collaborate with marketing and customer service remotely, and track engagement metrics to inform strategy and

Qualifications

• Proven experience in social media management and community building.
• Excellent communication, interpersonal, and customer service skills.
• Demonstrated ability to create engaging content and foster online conversations.
• Familiarity with social media management tools and analytics platforms.

Responsibilities

• Develop and execute strategies to grow and engage the online community across social media platforms.
• Create and publish engaging content, including posts, stories, and interactive elements.
• Monitor channels, respond to comments and messages promptly, foster positive interactions.
• Identify and engage brand advocates, influencers, and potential collaborators.
• Track growth, engagement metrics, and sentiment; provide insights to marketing.

Skills

Social media management

Community building

Communication skills

Analytics mindset

Tools

Social media tools

Analytics platforms

Job description

Placements24 is seeking a passionate Remote E-commerce Social Media & Community Manager to foster a thriving online community and amplify brand presence. This fully remote role lets you work from anywhere in South Africa, engaging directly with customers, creating authentic content, and building brand advocacy in the digital space.

You will manage social channels, respond to inquiries, collaborate with marketing and customer service remotely, and track engagement metrics to inform strategy and