Remote Client Success & Solutions Coordinator

Placements24; Vereeniging; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Health and wellness benefits

Professional development

Fully remote work

Paid time off

Supportive team environment

Regular training sessions

Performance-based bonuses

Access to modern remote tools

Diverse client exposure

Job summary

Placements24 is seeking a proactive Client Support Coordinator in Vereeniging, Gauteng. This fully remote role offers the flexibility to work from home while delivering excellent client support and acting as a liaison between clients and internal teams.

You will manage client communications, coordinate service delivery, and resolve inquiries to build strong, long-lasting relationships in a remote work environment.

Qualifications

• Must have proven experience as a Client Support Coordinator or similar role.
• Excellent organizational and time-management skills with keen attention to detail.
• Proficiency in CRM software and Microsoft Office.
• Strong communication and interpersonal abilities to build rapport with clients.
• Ability to multitask and manage high volumes of inquiries.
• Reliable internet connection and a suitable home office for remote work.
• A customer-centric attitude and proactive problem solving.

Responsibilities

• Manage and maintain client accounts in the CRM.
• Serve as the primary contact for client inquiries with timely responses.
• Coordinate with internal teams to meet client needs.
• Schedule and organize client meetings and service calls.
• Prepare client correspondence, reports, and documentation.
• Track project timelines and milestones.
• Resolve client issues and escalate when necessary.
• Onboard new clients and provide support.
• Follow up with clients to ensure satisfaction.
• Contribute to ongoing improvement of support processes.

Skills

Client relations

Time management

Communication

Multitasking

Education

High school diploma

Associate degree

Tools

CRM software

Microsoft Office

Job description

Placements24 is seeking a proactive Client Support Coordinator in Vereeniging, Gauteng. This fully remote role offers the flexibility to work from home while delivering excellent client support and acting as a liaison between clients and internal teams.

You will manage client communications, coordinate service delivery, and resolve inquiries to build strong, long-lasting relationships in a remote work environment.