Remote Client Relations Specialist - Financial Services

Placements24; Vereeniging; Hybrid; ZAR 300,000 - 540,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Medical benefits

Retirement fund

Job summary

Placements24 is hiring a Client Relations Specialist for a fully remote role serving Vereeniging, Gauteng region. You will be the primary contact for high-value clients, addressing inquiries, offering tailored financial guidance, and ensuring exceptional service quality.

The role emphasizes building trust, driving satisfaction, and maintaining CRM records. The ideal candidate has 3+ years in client relations in financial services, excels in communication, and can work independently in a remote

Qualifications

• 3+ years in client relations or related role, in financial services preferred.
• Strong communication, negotiation and interpersonal skills.
• Proficient with CRM software and Microsoft Office Suite.

Responsibilities

• Develop and nurture strong relationships with a portfolio of key clients.
• Serve as the main point of contact for client inquiries and service requests.
• Proactively identify client needs and offer tailored solutions.

Skills

Client relations

Communication

CRM proficiency

Remote work

Education

High school diploma

Business/Finance degree

Tools

CRM software

Microsoft Office

Job description

Placements24 is hiring a Client Relations Specialist for a fully remote role serving Vereeniging, Gauteng region. You will be the primary contact for high-value clients, addressing inquiries, offering tailored financial guidance, and ensuring exceptional service quality.

The role emphasizes building trust, driving satisfaction, and maintaining CRM records. The ideal candidate has 3+ years in client relations in financial services, excels in communication, and can work independently in a remote