Remote Client Services Specialist

Placements24; Centurion; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Highly competitive salary commensurate

Full remote work flexibility

Health, dental, and vision insurance

Home office setup allowance

Remote training and career advancement

Job summary

Placements24 is seeking a highly motivated Client Services Agent to join their thriving team. This fully remote role puts you at the front line of support, handling inquiries from a diverse client base with professionalism and a customer-first mindset.

As a remote team member, you will use modern CRM tools, document interactions, and ensure accurate records. The role rewards clear communication, independence, and a proactive approach to resolving issues from your home office.

Qualifications

• Experience in customer service or similar role.
• Excellent verbal and written communication with a clear tone.
• Proficiency with remote work tools and common office software.
• Ability to work independently with minimal supervision.
• Home office setup with reliable high-speed internet.

Responsibilities

• Handle incoming customer requests via digital channels and resolve them promptly.
• Provide product information and guidance on service usage.
• Process service requests, orders, and cancellations accurately.
• Maintain customer records in the CRM.
• Identify trends and provide feedback to improve services.

Skills

Customer service

Communication

CRM software

Independent work

Home office setup

Tools

CRM software

Job description

Placements24 is seeking a highly motivated Client Services Agent to join their thriving team. This fully remote role puts you at the front line of support, handling inquiries from a diverse client base with professionalism and a customer-first mindset.

As a remote team member, you will use modern CRM tools, document interactions, and ensure accurate records. The role rewards clear communication, independence, and a proactive approach to resolving issues from your home office.