Remote Client Care Coordinator for ABA Therapy

ISTA Solutions; South Africa; Remote; ZAR 180,000 - 240,000; Full time

Job summary

A BPO service provider is seeking a Client Care Coordinator for a remote role. The ideal candidate will act as a liaison for families, manage client onboarding, and ensure the operational efficiency of ABA therapy services. Strong communication and organizational skills are essential, along with a compassionate attitude towards families. This is an entry-level position with required work hours aligned with EST.

Qualifications

• Experience in care coordination or similar roles.
• Proficient in English, both verbal and written.
• Detail-oriented and capable of managing multiple tasks.

Responsibilities

• Serve as the liaison between families and clinical teams.
• Manage onboarding and insurance authorization.
• Coordinate scheduling using electronic systems.

Skills

Care coordination experience

Strong English communication

Organizational skills

Problem-solving skills

Compassionate attitude

Job description

A BPO service provider is seeking a Client Care Coordinator for a remote role. The ideal candidate will act as a liaison for families, manage client onboarding, and ensure the operational efficiency of ABA therapy services. Strong communication and organizational skills are essential, along with a compassionate attitude towards families. This is an entry-level position with required work hours aligned with EST.