Remote ABA Case Coordinator (US Hours)

ReWorks Solutions; South Africa; Remote; ZAR 320,000 - 400,000; Full time

Job summary

ReWorks Solutions is hiring a Case Manager for remote work in South Africa with U.S. working hours. This role serves as the primary contact for families and staff involved in ABA services, ensuring clear communication and high client satisfaction.

The ideal candidate will have experience in healthcare or case management, strong communication skills, and the ability to handle multiple priorities. Responsibilities include scheduling coordination, case documentation, and problem resolution while delivering exceptional customer service throughout the client's journey.

Qualifications

• Previous experience in ABA, healthcare, case management, or client services.
• Strong interpersonal skills to manage sensitive situations.
• Ability to work independently and handle multiple priorities.

Responsibilities

• Serve as the primary contact for families and RBTs during services.
• Coordinate scheduling changes and address operational issues.
• Maintain accurate documentation and monitor active cases.

Skills

Communication skills

Problem-solving

Organizational skills

Customer service

Job description

ReWorks Solutions is hiring a Case Manager for remote work in South Africa with U.S. working hours. This role serves as the primary contact for families and staff involved in ABA services, ensuring clear communication and high client satisfaction.

The ideal candidate will have experience in healthcare or case management, strong communication skills, and the ability to handle multiple priorities. Responsibilities include scheduling coordination, case documentation, and problem resolution while delivering exceptional customer service throughout the client's journey.