Remote Operations & Administrative Coordinator — ABA Therapy

Ista Personnel Solutions; South Africa; Remote; ZAR 180,000 - 300,000; Full time

Job summary

ISTA Personnel Solutions is seeking an Operations & Administrative Coordinator to support ABA therapy services with a remote, SA-based team. The role involves handling calls, assisting with recruitment and credentialing, payroll tasks, and generating regular reports.

Training will broaden responsibilities over time, no healthcare background required beyond a strong work ethic and quick learning ability. Working hours are 1:00 PM – 10:00 PM SA time, with obligations on SA and US public holidays.

Qualifications

• Excellent communication and professional tone for calls and client interactions.
• Strong data entry accuracy and attention to detail.
• Experience with weekly/monthly reporting and data extraction.
• Proficient in Google Sheets/Excel for tracking and analytics.
• Proficient with MS Office and Outlook for daily tasks.

Responsibilities

• Handle inbound/outbound calls and callbacks with accuracy and a friendly tone.
• Support recruitment coordination, including interview scheduling for ABA/RBT roles.
• Assist credentialing admin, and coordinate training and background checks.
• Support payroll tasks using Gusto, including PTO approvals and payroll entries.
• Pull and maintain weekly/monthly reports using Google Sheets/Excel.
• Perform day-to-day administrative tasks and maintain internal documentation.

Skills

Communication

Data entry

Reporting

Google Sheets/Excel

MS Office/Outlook

Independent work

Tools

Gusto

Job description

ISTA Personnel Solutions is seeking an Operations & Administrative Coordinator to support ABA therapy services with a remote, SA-based team. The role involves handling calls, assisting with recruitment and credentialing, payroll tasks, and generating regular reports.

Training will broaden responsibilities over time, no healthcare background required beyond a strong work ethic and quick learning ability. Working hours are 1:00 PM – 10:00 PM SA time, with obligations on SA and US public holidays.