Remote Cleaning Operations Coordinator - Virtual Support

Placements24; Benoni; Hybrid; ZAR 63,000 - 77,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Performance incentives

Job summary

Placements24 is seeking a highly organized Remote Cleaning Operations Coordinator to manage cleaning operations from a distance. This fully remote role supports clients across Gauteng and beyond, coordinating schedules, teams, and supplies while ensuring high standards of service and efficiency.

You will liaise with clients, monitor progress, and implement efficient remote procedures, leveraging scheduling tools and CRM systems.

Qualifications

• Proven experience in operations management, logistics, or related field.
• Ability to manage teams and operations remotely.
• Excellent organizational and multitasking skills with attention to detail.
• Strong verbal and written communication across platforms.
• Proficiency with scheduling software, CRM systems, and standard office apps.
• Self-motivated and capable of working with minimal supervision.
• Bachelor's degree preferred in relevant field.

Responsibilities

• Coordinate and schedule cleaning teams for various client sites remotely.
• Serve as the primary point of contact for cleaning staff, addressing inquiries and providing support.
• Monitor the progress of cleaning tasks and ensure timely completion.
• Manage inventory of cleaning supplies and equipment, coordinating procurement and distribution to field teams.
• Develop and implement efficient operational procedures and best practices for remote management.
• Maintain accurate digital records of operations, staff performance, and client feedback.
• Liaise with clients to understand their needs, resolve issues, and ensure satisfaction.
• Analyze operational data to identify areas for improvement and cost-saving opportunities.
• Ensure compliance with all relevant health, safety, and environmental regulations by field teams.
• Utilize company software and tools to manage schedules, communications, and reporting.

Skills

Operations management

Logistics

Remote management

Scheduling software

CRM systems

MS Office Suite

Google Workspace

Communication skills

Attention to detail

Proactive problem-solving

Education

Bachelor's degree in Business Administration / Operations Management or related field

Tools

Scheduling software

CRM systems

MS Office Suite

Google Workspace

Job description

About the Role

Our client is seeking a highly organized and proactive Remote Cleaning Operations Coordinator to manage and streamline cleaning operations from a distance. This fully remote position is ideal for an individual passionate about maintaining high standards of cleanliness and operational efficiency, without the need to be physically present on-site. The coordinator will be responsible for managing schedules, coordinating with cleaning teams, ensuring supply chain management, and acting as a key point of contact for clients regarding cleaning services. This role is central to the effective delivery of our services across various locations, requiring excellent communication and logistical skills. Join a forward-thinking company that embraces remote work in the Cleaning & Sanitation sector and offers significant autonomy. This is a unique opportunity to contribute to operational success from anywhere, serving clients across Gauteng and beyond.

Key Responsibilities

• Coordinate and schedule cleaning teams for various client sites remotely.
• Serve as the primary point of contact for cleaning staff, addressing inquiries and providing support.
• Monitor the progress of cleaning tasks and ensure timely completion.
• Manage inventory of cleaning supplies and equipment, coordinating procurement and distribution to field teams.
• Develop and implement efficient operational procedures and best practices for remote management.
• Maintain accurate digital records of operations, staff performance, and client feedback.
• Liaise with clients to understand their needs, resolve issues, and ensure satisfaction.
• Analyze operational data to identify areas for improvement and cost-saving opportunities.
• Ensure compliance with all relevant health, safety, and environmental regulations by field teams.
• Utilize company software and tools to manage schedules, communications, and reporting.

Requirements

• Proven experience in operations management, logistics, or a related field, preferably within the cleaning or facilities management industry.
• Demonstrated ability to manage teams and operations remotely.
• Exceptional organizational and multitasking skills, with a strong attention to detail.
• Excellent verbal and written communication skills, with the ability to communicate effectively across different platforms.
• Proficiency in using scheduling software, CRM systems, and standard office applications (e.g., MS Office Suite, Google Workspace).
• A proactive and problem-solving mindset, capable of anticipating needs and addressing challenges independently.
• Self-motivated and disciplined, with the ability to work effectively with minimal supervision.
• Understanding of cleaning principles and best practices is a strong asset.
• A dedicated home office setup with reliable internet connectivity.
• Bachelor's degree in Business Administration, Operations Management, or a related field is preferred.

Benefits

• This position offers a competitive remote salary of 70000 R per annum, along with the flexibility of working from home.
• Our client provides robust digital tools and platforms to facilitate remote work and offers opportunities for professional development in operations management.
• You will be part of an innovative company culture that values efficiency and employee well-being, contributing to a national network of cleaning services from your chosen location.
• Performance-based incentives may also be available.