Remote Operations & Sanitation Coordinator

Placements24; Bloemfontein; Hybrid; ZAR 300,000 - 540,000; Full time

Benefits offered by this job

Medical aid

Retirement fund options

Fully remote

Career growth opportunities

Job summary

Placements24 in South Africa is seeking a remote Operations & Sanitation Coordinator to manage cleaning operations across client sites from a home-based setup. You will coordinate with on-site teams, monitor performance metrics, ensure sanitation standards, and support service delivery nationwide from the Free State outward.

The role requires strong organizational and communication skills, experience in cleaning or facilities management, proficiency with digital tools, and the ability to work

Qualifications

• Proven experience in operations management or facilities coordination.
• Strong knowledge of cleaning protocols and health & safety standards.
• Excellent communication and organizational skills.
• Proficient with digital tools and MS Office.

Responsibilities

• Coordinate with on-site cleaning teams and supervisors to ensure service delivery.
• Monitor performance metrics and analyze data to identify improvements.
• Provide remote guidance on cleaning protocols and sanitation standards.
• Maintain records of activities, client feedback, and issues.

Skills

Ops coordination

Cleaning protocols

Digital literacy

Remote work

Tools

Microsoft Office

Project management tools

Job description

About the Role

Our client, a fast-growing national cleaning and facilities management provider, is seeking a highly organized and proactive Remote Operations & Sanitation Coordinator to manage and support cleaning operations across various client sites from a remote setting. This role is crucial for ensuring consistent service delivery, quality control, and adherence to sanitation best practices nationwide, with a focus on supporting our operations within the Free State and beyond. You will be responsible for coordinating with on-site teams, troubleshooting operational challenges, monitoring performance metrics, and ensuring compliance with health and safety standards, all through digital communication channels. The ideal candidate will possess excellent communication skills, a strong understanding of cleaning operations and sanitation protocols, and the ability to thrive in a remote work environment. We are looking for an individual who is meticulous, tech-savvy, and dedicated to maintaining high standards of operational excellence and client satisfaction. This is a fully remote position, offering flexibility and the opportunity to impact operations across diverse locations.

Key Responsibilities

• Coordinate with on-site cleaning teams and supervisors to ensure efficient service delivery and adherence to schedules.
• Monitor operational performance through digital platforms, analyzing data to identify areas for improvement.
• Provide remote support and guidance to site teams on cleaning protocols, sanitation standards, and operational best practices.
• Troubleshoot and resolve operational issues reported by field teams or clients.
• Ensure compliance with health, safety, and sanitation regulations across all managed sites.
• Assist in the development and implementation of cleaning procedures and training materials.
• Maintain accurate records of operational activities, performance metrics, and client feedback.
• Communicate effectively with clients regarding service status, issues, and resolutions.
• Utilize technology and digital tools to manage tasks, communicate with teams, and track progress.

Requirements

• Proven experience in operations management, cleaning services, or facilities management, preferably with a focus on coordination or supervision.
• Strong understanding of cleaning techniques, sanitation protocols, and health & safety standards.
• Exceptional communication, organizational, and problem-solving skills.
• Proficiency in using digital communication tools, project management software, and Microsoft Office Suite.
• Ability to work independently and manage multiple priorities in a remote setting.
• Self-motivated with a strong work ethic and attention to detail.
• Experience in the Free State or other regions is an advantage but not required, as the role is remote.
• Access to a reliable internet connection and a dedicated workspace.
• Flexibility to adapt to varying operational needs.

Benefits

• Competitive salary and benefits package, including medical aid and retirement fund options.
• Fully remote position, offering significant flexibility and the convenience of working from home, with the opportunity to impact operations across South Africa.
• You will be part of a growing company that values innovation and efficiency in service delivery.
• Professional growth and development within a forward-thinking organization are emphasized.