Remote Cleaning Operations Coordinator

Placements24; Centurion; Hybrid; ZAR 300,000 - 600,000; Full time

Benefits offered by this job

Fully remote work

Flexible schedule

Job summary

Placements24 is seeking a proactive Remote Cleaning Operations Coordinator to oversee cleaning services across multiple remote sites. You will coordinate with on-site crews, ensure quality standards, and manage scheduling and resources from a home office.

Strong communication, detail orientation, and logistics acumen are essential for success in this fully remote role. The position emphasizes remote supervision, performance monitoring, and continuous improvements to cleaning protocols.

Qualifications

• Proven experience in operations coordination, logistics, or a similar role.
• Excellent organizational and time-management skills.
• Strong written and verbal communication.
• Proficient with digital communication tools and scheduling software.
• Ability to work remotely with minimal supervision.
• Desirable understanding of hygiene, safety standards in cleaning services.

Responsibilities

• Coordinate daily cleaning schedules and assign tasks to remote crews using digital platforms.
• Monitor performance and conduct remote quality assessments via reports and check-ins.
• Manage inventory levels and coordinate replenishment orders for sites.
• Serve as primary point of contact for operational queries from staff and site managers.
• Troubleshoot issues related to cleaning services, equipment, or scheduling remotely.
• Maintain digital records of activities, hours, usage, and feedback.
• Develop improvements to protocols and workflows to boost efficiency and quality.
• Liaise with vendors for maintenance and supplies.
• Ensure compliance with health, safety, and environmental standards across sites.
• Prepare regular performance reports for senior management.

Skills

Organizational skills

Time management

Communication skills

Remote collaboration

Digital tools

Problem solving

Independent work

Job description

About the Role

Our client is seeking a proactive and exceptionally organized Remote Cleaning Operations Coordinator to manage and optimize cleaning services across a portfolio of remote sites. This pivotal role will involve coordinating with on-site cleaning teams, ensuring adherence to our client's stringent quality standards, and managing scheduling and resource allocation from a remote location. The ideal candidate will possess outstanding communication skills, a keen eye for detail, and a proven ability to manage complex logistics without direct supervision. This is a fully remote position, offering flexibility and the opportunity to make a significant impact on operational efficiency from the comfort of your home office. You will be instrumental in ensuring our client's reputation for impeccable cleanliness is maintained across all locations, acting as the central point of contact for operational matters.

Key Responsibilities

Coordinate daily cleaning schedules and assign tasks to remote cleaning crews using digital platforms. Monitor the performance of cleaning teams and conduct remote quality assessments through reporting and virtual check-ins. Manage inventory levels of cleaning supplies for various sites and coordinate replenishment orders. Act as the primary point of contact for operational queries from cleaning staff and site managers. Troubleshoot and resolve issues related to cleaning services, equipment, or scheduling remotely. Maintain accurate digital records of cleaning activities, staff hours, supply usage, and client feedback. Develop and implement improvements to cleaning protocols and operational workflows to enhance efficiency and quality. Liaise with external vendors for equipment maintenance and supply deliveries. Ensure compliance with health, safety, and environmental standards across all managed sites. Prepare regular performance reports for senior management highlighting key metrics and areas for improvement.

Requirements

Proven experience in operations coordination, logistics management, or a similar role, preferably within the cleaning or facilities management industry. Exceptional organizational and time‑management skills, with the ability to manage multiple tasks simultaneously. Strong proficiency with digital communication tools, scheduling software, and remote collaboration platforms. Excellent written and verbal communication skills, with the ability to articulate instructions clearly. A proactive problem‑solver with a strong attention to detail. Ability to work independently and maintain high productivity in a remote work environment. Understanding of cleaning processes, hygiene standards, and safety protocols is highly desirable. Reliability, punctuality, and a commitment to meeting deadlines. A dedicated home office space with a stable internet connection is required for this role. Demonstrated ability to adapt to new technologies and remote work methodologies.

Benefits

This position offers a competitive salary package and the significant advantage of being fully remote, providing unparalleled flexibility. Our client provides comprehensive training on their operational systems and ongoing professional development opportunities. You will be part of a forward‑thinking company that embraces remote work and invests in its employees' growth. Opportunities for career advancement within the operations management team are available. We offer a supportive virtual work environment and the chance to contribute to a dynamic and expanding business. The role provides autonomy and the ability to influence operational success.