Remote Cleaning Operations Coordinator

Placements24; Klerksdorp; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Remote salary package

Flexible hours

Career development

Remote work culture

Professional training

Job summary

Placements24 is seeking a highly organized Remote Cleaning Operations Coordinator to manage cleaning services nationwide from a remote setting. You will oversee scheduling, quality control, and client satisfaction while coordinating dispersed teams across locations, including Klerksdorp.

The role requires strong organizational skills, proficiency with remote collaboration tools, and the ability to optimize operations through data and remote reporting.

Qualifications

• Proven experience in operations management or logistics.
• 2
• 3

Responsibilities

• Coordinate and schedule cleaning teams across client sites.

Skills

Operations management

Logistics

Remote collaboration tools

Scheduling software

Team leadership

Tools

Slack

Zoom

Client portals

Job description

About the Role

Our client is seeking a highly organized and proactive Remote Cleaning Operations Coordinator to manage and oversee cleaning services across multiple locations from a remote setting. You will be instrumental in ensuring operational efficiency, quality control, and client satisfaction by coordinating cleaning teams, managing schedules, and maintaining clear communication channels. This role requires exceptional organizational skills, a keen understanding of cleaning operations, and the ability to leverage technology to manage a dispersed workforce, contributing to seamless service delivery nationwide, with a focus on supporting operations in areas like Klerksdorp .

Key Responsibilities

• Coordinate and schedule cleaning teams for various client sites, ensuring optimal resource allocation and coverage.
• Develop and implement standardized cleaning procedures and quality control checklists.
• Serve as the primary point of contact for remote cleaning staff, addressing inquiries and resolving issues promptly.
• Monitor cleaning performance through remote reporting tools and client feedback, implementing corrective actions as needed.
• Manage inventory of cleaning supplies and equipment for distributed teams, coordinating replenishment.
• Maintain accurate records of services rendered, staff performance, and operational expenses.

Requirements

• Proven experience in operations management, logistics, or a related field, preferably within the cleaning or facilities management industry.
• Exceptional organizational and time management skills, with the ability to multitask effectively.
• Strong proficiency in using remote collaboration tools, scheduling software, and digital communication platforms.
• Excellent problem-solving abilities and a proactive approach to anticipating and addressing operational challenges.
• Strong communication and interpersonal skills, with the capacity to lead and motivate remote teams.
• Must have a dedicated home office setup with reliable internet connectivity for remote work.

Benefits

• Competitive remote salary package.
• Flexible working hours and the autonomy of a remote role.
• Opportunity to shape and improve cleaning operations across the organization.
• Professional development and training in remote management techniques.
• Work within a forward-thinking company that embraces remote work culture.