Remote Catering Operations Coordinator - National Delivery Network

Placements24; South Africa; Remote; ZAR 300,000 - 600,000; Full time

Benefits offered by this job

Fully remote

Career growth

Professional development

Supportive remote team

Job summary

Placements24 is seeking a Remote Catering Operations Coordinator to manage nationwide catering deliveries from a remote location. You will coordinate suppliers, schedule deliveries, and ensure safety and quality across Pretoria and beyond.

The role offers fully remote work, strong autonomy, and opportunities to optimize routes, streamline operations, and support client relations across the country. You will work with a network of partners to deliver exceptional service.

Qualifications

• Experience coordinating logistics for events or catering is preferred.
• Strong understanding of supply chain and delivery management principles.
• Excellent organizational and multitasking abilities with keen attention to detail.
• Proven communication and problem-solving skills in a remote setting.
• Ability to work independently and manage workload remotely.
• Familiarity with food safety standards is a plus.

Responsibilities

• Coordinate logistics of nationwide catering deliveries to ensure timely fulfillment.
• Liaise with catering partners and delivery services to manage bookings and flow.
• Monitor delivery performance and address delays to ensure customer satisfaction.
• Maintain accurate records of orders, deliveries and client communications in internal systems.
• Assist in optimizing delivery routes and scheduling for efficiency and cost-effectiveness.
• Ensure all items meet safety standards during transit.
• Communicate with sales and client relations to confirm event details and delivery requirements.
• Troubleshoot operational challenges in real-time.

Skills

Logistics coordination

Remote work

Communication

Problem solving

Customer service

Tools

Scheduling tools

Job description

About the Role

Our client is revolutionizing the way people experience catered events, even when they cannot be physically present. As a leader in remote catering solutions, we are expanding our team and seeking a dedicated Remote Catering Operations Coordinator. This is a `Yes` remote position, enabling you to work from your preferred location while managing the intricate logistics of our national catering delivery network. You will play a crucial role in ensuring that our clients receive high-quality, safe, and timely food deliveries for their remote gatherings and events. Your expertise will be vital in coordinating suppliers, managing delivery schedules, and maintaining our high standards of service across Pretoria and beyond.

Key Responsibilities

• Coordinate the logistics of catering deliveries to various locations across the country, ensuring timely and accurate fulfillment of orders.
• Liaise with a network of approved catering partners and delivery services to manage bookings and operational flow.
• Monitor delivery performance, address any issues or delays promptly, and implement solutions to ensure customer satisfaction.
• Maintain accurate records of orders, deliveries, and client communications using our internal systems.
• Assist in the development and refinement of delivery routes and scheduling to optimize efficiency and cost-effectiveness.
• Ensure all catered items meet quality and safety standards during transit.
• Communicate effective with the sales and client relations teams to confirm event details and delivery requirements.
• Troubleshoot any operational challenges that arise during the delivery process in real-time.

Requirements

• Previous experience in logistics coordination, operations support, or event management, ideally in a remote capacity.
• Strong understanding of supply chain and delivery management principles.
• Exceptional organizational and multitasking abilities, with keen attention to detail.
• Excellent communication and problem-solving skills.
• Proficiency in using online scheduling tools, databases, and communication platforms.
• Ability to work independently and manage your workload effectively in a remote setting.
• Familiarity with food safety standards and handling procedures is a strong asset.
• A proactive approach to identifying and resolving potential operational bottlenecks.
• Commitment to delivering a high level of service to clients across Pretoria and nationally.

Benefits

• A competitive annual salary of up to R .
• Fully remote position offering significant flexibility.
• Be a key player in an innovative company transforming the catering industry.
• Opportunities for professional development and skill enhancement.
• Supportive remote work environment.
• Potential for career growth within the organization.