Remote Catering Operations Coordinator - National Delivery Network

Placements24; Pretoria; Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Fully remote

Remote work flexibility

Job summary

Placements24 is seeking a Remote Catering Operations Coordinator to manage the logistics of our national remote catering delivery network. You will coordinate suppliers, schedule deliveries, and maintain high service standards for clients across Pretoria and nationwide.

In this fully remote role, you will collaborate with sales and client relations, optimize delivery routes, track orders, and troubleshoot operational challenges in real time to ensure safe, timely and quality food experiences.

Qualifications

• Experience in logistics coordination or operations support.
• Strong understanding of supply chain and delivery management.
• Excellent organizational and multitasking abilities.
• Excellent communication and problem-solving skills.

Responsibilities

• Coordinate the logistics of catering deliveries across the country, ensuring timely and accurate fulfillment.
• Liaise with catering partners and delivery services to manage bookings and flow.
• Monitor delivery performance, address delays, and implement improvements.
• Maintain records of orders, deliveries, and client communications.
• Assist in route optimization and scheduling to improve efficiency and cost-effectiveness.
• Ensure safety and quality standards are met during transit.
• Communicate with sales/client relations to confirm event details and delivery needs.
• Troubleshoot operational challenges in real-time during deliveries.

Skills

Logistics coordination

Operations support

Event management

Remote work

Supply chain

Communication skills

Scheduling tools

Tools

Online scheduling tools

Databases

Communication platforms

Job description

About the Role

Our client is revolutionizing the way people experience catered events, even when they cannot be physically present. As a leader in remote catering solutions, we are expanding our team and seeking a dedicated Remote Catering Operations Coordinator. This is a Yes remote position, enabling you to work from your preferred location while managing the intricate logistics of our national catering delivery network. You will play a crucial role in ensuring that our clients receive high-quality, safe, and timely food deliveries for their remote gatherings and events. Your expertise will be vital in coordinating suppliers, managing delivery schedules, and maintaining our high standards of service across Pretoria and beyond.

Key Responsibilities

• Coordinate the logistics of catering deliveries to various locations across the country, ensuring timely and accurate fulfillment of orders.
• Liaise with a network of approved catering partners and delivery services to manage bookings and operational flow.
• Monitor delivery performance, address any issues or delays promptly, and implement solutions to ensure customer satisfaction.
• Maintain accurate records of orders, deliveries, and client communications using our internal systems.
• Assist in the development and refinement of delivery routes and scheduling to optimize efficiency and cost-effectiveness.
• Ensure all catered items meet quality and safety standards during transit.
• Communicate effectively with the sales and client relations teams to confirm event details and delivery requirements.
• Troubleshoot any operational challenges that arise during the delivery process in real-time.

Requirements

• Previous experience in logistics coordination, operations support, or event management, ideally in a remote capacity.
• Strong understanding of supply chain and delivery management principles.
• Exceptional organizational and multitasking abilities, with keen attention to detail.
• Excellent communication and problem-solving skills.
• Proficiency in using online scheduling tools, databases, and communication platforms.
• Ability to work independently and manage your workload effectively in a remote setting.
• Familiarity with food safety standards and handling procedures is a strong asset.
• A proactive approach to identifying and resolving potential operational bottlenecks.
• Commitment to delivering a high level of service to clients across Pretoria and nationally.

Benefits

• A competitive annual salary of up to R .
• Fully remote position offering significant flexibility.
• Be a key player in an innovative company transforming the catering industry.
• Opportunities for professional development and skill enhancement.
• Supportive remote work environment.
• Potential for career growth within the organization.