Remote Case Manager - Virtual Care & Resource Navigator

Placements24; Bloemfontein; Hybrid; ZAR 240,000 - 320,000; Full time

Benefits offered by this job

Remote work incentives

Flexible hours

Online training

Virtual team support

Job summary

Placements24 is seeking a proactive Remote Case Manager to support individuals and families from Bloemfontein and beyond. You will assess needs, develop care plans, and coordinate access to community resources using digital platforms.

This role offers flexible remote work, strong emphasis on confidentiality, and opportunities for online training and professional development in a digitally enabled service delivery model.

Qualifications

• Bachelor's degree in Social Work or related field.
• Experience in case management or community support roles.
• Proficiency with virtual communication tools and case management software.

Responsibilities

• Conduct remote assessments via video or phone to determine needs.
• Develop individualized case plans with goals and interventions.
• Coordinate access to community resources, healthcare, and support services.
• Monitor progress and adjust plans as needed.
• Maintain accurate electronic client records and documentation.
• Liaise with remote colleagues, external agencies, and service providers.

Skills

Case management

Remote tools

Assessment & planning

Organizational skills

Confidentiality

Education

Bachelor's degree in Social Work

Psychology or related field

Tools

Case management software

Video conferencing

Job description

Placements24 is seeking a proactive Remote Case Manager to support individuals and families from Bloemfontein and beyond. You will assess needs, develop care plans, and coordinate access to community resources using digital platforms.

This role offers flexible remote work, strong emphasis on confidentiality, and opportunities for online training and professional development in a digitally enabled service delivery model.