Remote Case Manager - Social Services & Client Support

Placements24; Klerksdorp; Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Competitive annual salary

Fully remote position

Job summary

Placements24 is seeking an experienced Remote Case Manager to join their expanding team. You will manage a caseload of individuals and families, providing advocacy and connection to community resources from a home office, serving clients in the Klerksdorp area.

You will assess needs, coordinate care, and maintain thorough case documentation while engaging with agencies and service providers remotely. Strong organizational and communication skills are essential for success in this role.

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, or related field.
• Minimum of 4 years of experience in case management or social services.
• Knowledge of social service programs and community resources in the Klerksdorp region.
• Proficiency in using case management software and standard office applications.

Responsibilities

• Assess client needs and develop service plans.
• Coordinate care with agencies and resources.
• Monitor progress and provide ongoing advocacy.
• Maintain accurate case files and documentation.
• Communicate with clients, families, and providers via phone, email, and video.
• Adhere to agency policies and ethical guidelines.

Skills

Communication

Organizational skills

Problem solving

Independent work

Remote work

Education

Bachelor's degree in Social Work, Psychology, or Sociology

Tools

Case management software

Job description

Placements24 is seeking an experienced Remote Case Manager to join their expanding team. You will manage a caseload of individuals and families, providing advocacy and connection to community resources from a home office, serving clients in the Klerksdorp area.

You will assess needs, coordinate care, and maintain thorough case documentation while engaging with agencies and service providers remotely. Strong organizational and communication skills are essential for success in this role.