Remote Case Manager — Social Services & Client Advocacy

Placements24; Pretoria; Hybrid; ZAR 260,000 - 380,000; Full time

Benefits offered by this job

Competitive salary

Remote work

Professional growth opportunities

Medical aid contribution

Retirement savings plan

Job summary

Placements24 is seeking an experienced Remote Case Manager to support clients across diverse social service needs from a home-based setting. You will assess needs, craft care plans, coordinate services, and advocate for clients to ensure access to essential supports within a forward-thinking remote organization.

The role requires a Bachelor's degree in a social science field and proven case management experience, with strong communication and data-protection practices.

Qualifications

• Must hold a degree in a social science field and have proven case management experience.
• Solid knowledge of welfare systems and community resources.
• Excellent problem-solving and decision-making abilities.
• Strong communication and client-facing skills, with professional discretion.

Responsibilities

• Assess client needs and develop individualized care plans.
• Coordinate services and link clients to community resources.
• Advocate for clients to ensure access to needed support.
• Maintain confidential records and ensure data protection compliance.
• Review progress regularly and adjust plans to achieve outcomes.

Skills

Case management

Analytical skills

Interpersonal communication

Digital literacy

Education

Bachelor's degree in Social Work / related field

Tools

Case management software

Job description

Placements24 is seeking an experienced Remote Case Manager to support clients across diverse social service needs from a home-based setting. You will assess needs, craft care plans, coordinate services, and advocate for clients to ensure access to essential supports within a forward-thinking remote organization.

The role requires a Bachelor's degree in a social science field and proven case management experience, with strong communication and data-protection practices.