Remote Case Manager (Community Health)

Placements24; Mossel Bay; Hybrid; ZAR 279,000 - 502,000; Full time

Benefits offered by this job

Medical aid

Professional development

Remote work

Job summary

Placements24 is seeking a Remote Case Manager (Community Health) to coordinate comprehensive care plans for individuals with complex health needs within Mossel Bay, Western Cape. The role is fully remote, enabling service from anywhere while supporting clients in the Mossel Bay area.

You will liaise with providers, monitor progress, educate clients, and maintain documentation using EHR systems, advocating for client access to services and resources.

Qualifications

• Bachelor's degree in Nursing, Social Work, Public Health or a related healthcare field.
• Current registration with SA regulatory body (e.g., SANC, SACSSP).
• Minimum 4 years of experience in case management or community health.
• Experience coordinating care for individuals with chronic conditions or complex health needs.
• Knowledge of the South African healthcare system and community resources.
• Proficiency with telehealth platforms and electronic health records.

Responsibilities

• Assess client health needs, develop individualized care plans and coordinate services.
• Liaise with healthcare providers, specialists and social service agencies for seamless care.
• Monitor progress and adjust care plans per medical/therapeutic recommendations.
• Educate clients and families about health conditions and resources.
• Facilitate referrals to medical, social and community services.
• Maintain accurate client records using electronic health records.

Skills

Telehealth

EHR literacy

Communication

Remote work

Case management

Education

Bachelor's degree in Nursing

Bachelor's degree in Social Work

Bachelor's degree in Public Health

Tools

Telehealth platforms

Secure messaging

Video calls

Job description

About the Role

Our client, a progressive organization committed to improving community health outcomes, is actively seeking an experienced and dedicated Remote Case Manager (Community Health) . This is a fully remote position, allowing you to leverage your expertise from anywhere while serving individuals within the Mossel Bay, Western Cape region. Your primary responsibility will be to coordinate and facilitate comprehensive care plans for individuals with complex health needs, ensuring they receive timely access to medical services, social support, and community resources. This role requires strong organizational skills, excellent communication abilities, and a compassionate approach to client care. We are looking for a self-motivated professional who can effectively manage a caseload and advocate for clients in a virtual setting. This position represents a significant opportunity to enhance healthcare accessibility and quality remotely.

Key Responsibilities

• Assess client health needs, develop individualized care plans, and coordinate services.
• Liaise with healthcare providers, specialists, and social service agencies to ensure seamless care coordination.
• Monitor client progress and adjust care plans as needed, ensuring adherence to medical and therapeutic recommendations.
• Educate clients and their families about health conditions, treatment options, and available resources.
• Facilitate referrals to appropriate medical, social, and community support services.
• Maintain accurate, up-to-date client records and documentation using electronic health record systems.
• Advocate for clients' needs within the healthcare system and community.
• Conduct regular follow-ups with clients via phone, video calls, and secure messaging.
• Participate in virtual team meetings and case conferences with healthcare professionals.
• Stay informed about community health resources and best practices in case management.

Requirements

• A Bachelor's degree in Nursing, Social Work, Public Health, or a related healthcare field.
• Current professional registration with the relevant South African regulatory body (e.g., SANC, SACSSP).
• A minimum of 4 years of experience in case management, community health, or a related healthcare role.
• Proven experience in coordinating care for individuals with chronic conditions or complex health needs.
• Excellent knowledge of the South African healthcare system and community resources.
• Strong proficiency with telehealth platforms, electronic health records (EHR), and other digital communication tools.
• Exceptional communication, interpersonal, and problem-solving skills.
• Ability to work autonomously, manage a remote caseload effectively, and maintain high standards of documentation.
• A reliable internet connection and a dedicated home office space.
• Compassionate, patient, and client-centered approach.

Benefits

This role offers the distinct advantage of being fully remote, providing exceptional work-life balance and flexibility. Our client provides a competitive salary package and comprehensive benefits, including medical aid and opportunities for professional development. You will be part of a forward-thinking organization that prioritizes innovation in healthcare delivery. This remote position allows you to make a significant impact on community health from wherever you are, contributing to improved patient outcomes and well-being in the Western Cape region and beyond, without the need for daily commuting. Join a team that is redefining healthcare access.