Remote Apprentice IT Technician

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 78,000 - 123,000; Part time

Benefits offered by this job

Structured learning modules

Stipend

Hands-on experience

Mentorship

Job summary

Placements24 is seeking driven individuals for a fully remote Apprentice IT Technician role based in the broader Nelspruit, Mpumalanga region. You will gain exposure to hardware, software, and network support while working remotely with experienced IT professionals.

This structured apprenticeship offers mentorship, hands-on learning, and a clear path to a career in IT, with a competitive monthly stipend and potential bonuses.

Qualifications

• Grade 12 or equivalent required.
• Foundational hardware, Windows/macOS, and basic networking knowledge.
• Strong problem-solving and critical thinking.
• Excellent written and verbal remote communication.
• Self-motivated and able to work independently.
• Reliable high-speed internet and dedicated remote workspace.

Responsibilities

• Provide remote technical support to end-users for hardware, software, and network issues.
• Assist in the installation, configuration, and maintenance of computer systems and software.
• Monitor system performance and troubleshoot issues for optimal functionality.
• Document technical procedures and support resolutions.
• Learn and apply cybersecurity best practices to protect assets.
• Participate in team meetings and training via virtual platforms.

Skills

Computer hardware

Windows OS

macOS

Networking basics

Education

Grade 12 or equivalent

Job description

About the Role

Our client is seeking driven individuals for a fully Remote Apprentice IT Technician role, based in the broader Nelspruit, Mpumalanga region. This is an exceptional opportunity to build a career in information technology, gaining exposure to hardware, software, and network support entirely remotely. You will work closely with experienced IT professionals, learning to troubleshoot issues, manage systems, and provide technical assistance to users across the organization. This role is perfect for self-starters who are passionate about technology and thrive in a virtual collaborative environment, supporting operations across Mpumalanga and beyond.

Key Responsibilities

• Provide remote technical support to end-users for hardware, software, and network issues.


• Assist in the installation, configuration, and maintenance of computer systems and software.


• Monitor system performance and troubleshoot issues to ensure optimal functionality.


• Document technical procedures and support resolutions.


• Learn and apply cybersecurity best practices to protect company assets.


• Participate in team meetings and training sessions via virtual platforms.

Requirements

• Completed Grade 12 or equivalent qualification.


• A strong foundational understanding of computer hardware, operating systems (Windows/macOS), and basic networking concepts.


• Excellent problem-solving and critical thinking skills.


• Effective communication skills, both written and verbal, for remote interaction.


• Self-motivated with the ability to manage time and tasks independently.


• Reliable high-speed internet connection and a dedicated remote workspace.

Benefits

• Comprehensive remote IT apprenticeship program with structured learning modules.


• Competitive monthly stipend, with potential for performance-based bonuses.


• Gain valuable, hands-on experience in a remote IT support setting.


• Mentorship from experienced IT professionals.


• Clear career progression opportunities within the IT department.