Remote Administrative Coordinator - Client Services

Placements24; Gqeberha; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive compensation package

Flexible remote work arrangement

Professional development opportunities

Contribute to client success in a grow

Job summary

Placements24 is seeking an organized Administrative Coordinator for the Client Services team. This mostly remote role involves supporting client interactions, managing documentation, and coordinating administrative processes to ensure smooth client experiences.

You will handle databases, schedule meetings, prepare proposals and contracts, and assist onboarding for new clients. Strong communication, detail orientation, and CRM familiarity are valued assets in this growing organization.

Qualifications

• Proven experience in an administrative or client support role, with remote work experience valued.
• Strong organizational and multitasking abilities with sharp attention to detail.
• Excellent written and verbal communication for professional client interactions.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems.
• Ability to work independently, manage time effectively, and meet deadlines remotely.
• Proactive, service-oriented attitude with discretion in handling client information.

Responsibilities

• Provide essential administrative support to the Client Services team, facilitating efficient client interactions.
• Manage client databases, ensuring all client information is accurate, up-to-date, and securely stored.
• Schedule client meetings and appointments, coordinating availability across multiple parties.
• Prepare and distribute client-related documents, including proposals, contracts, and follow-up materials.
• Handle client inquiries via email and phone, providing timely and professional responses.
• Assist in the onboarding process for new clients, gathering necessary documentation and information.
• Track client project progress and update internal systems accordingly.
• Coordinate with internal departments to ensure client needs are met effectively and efficiently.
• Organize and maintain digital files and records related to client services.
• Support the preparation of reports and presentations for client reviews.
• Proactively identify and address potential client service issues to ensure a high level of satisfaction.
• Contribute to the continuous improvement of client service administrative processes.

Job description

Placements24 is seeking an organized Administrative Coordinator for the Client Services team. This mostly remote role involves supporting client interactions, managing documentation, and coordinating administrative processes to ensure smooth client experiences.

You will handle databases, schedule meetings, prepare proposals and contracts, and assist onboarding for new clients. Strong communication, detail orientation, and CRM familiarity are valued assets in this growing organization.