Remote Account Manager: Grow Client Partnerships (Nationwide)

Placements24; Upington; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Competitive salary with performance‑dr

Fully remote position

Comprehensive health, dental, and view

Job summary

Placements24 is seeking a skilled Remote Account Manager to join a fully remote team serving clients nationwide, including Upington, Northern Cape. You will nurture and manage a diverse portfolio, ensuring satisfaction while identifying growth opportunities and leading retention initiatives.

The role requires excellent communication, strong relationship-building, and adept use of CRM and remote collaboration tools. Flexible work arrangement and ongoing professional development are offered.

Qualifications

• Proven experience in account management or a related client-facing role.
• Strong ability to build and maintain long-term client relationships.
• Excellent communication, presentation, and negotiation skills.
• Proficiency with CRM systems and remote collaboration tools.

Responsibilities

• Manage day-to-day relationships with a portfolio of assigned clients.
• Develop and implement strategies to ensure client retention and satisfaction.
• Identify opportunities for upselling and cross-selling services to existing clients.
• Act as the primary point of contact for client inquiries and concerns.
• Collaborate with internal teams to deliver exceptional client service.
• Regularly communicate client feedback and insights to internal stakeholders.

Skills

Account management

Client relationships

Communication

Negotiation

Remote work

Tools

CRM software

Remote collaboration tools

Job description

Placements24 is seeking a skilled Remote Account Manager to join a fully remote team serving clients nationwide, including Upington, Northern Cape. You will nurture and manage a diverse portfolio, ensuring satisfaction while identifying growth opportunities and leading retention initiatives.

The role requires excellent communication, strong relationship-building, and adept use of CRM and remote collaboration tools. Flexible work arrangement and ongoing professional development are offered.