Remote Account Manager – Growth & Client ROI

Placements24; Gauteng; Híbrido; ZAR 420.000 - 720.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive bonuses

Comprehensive medical coverage

Flexible working hours

Remote work setup assistance

Professional development

Descripción de la vacante

Placements24 is seeking an enthusiastic Account Manager for its fully remote sales division. You will nurture and expand relationships with existing clients, acting as their trusted advisor to maximize ROI and identify upsell opportunities.

The role benefits from a remote-first culture and flexible hours, with support to work effectively from your home office. You will manage client portfolios, conduct regular business reviews, coordinate with internal teams, onboard new clients, and ensure

Formación

• Proven experience in account management or client-facing roles.
• Strong sales and customer relationship management knowledge.
• Excellent verbal and written communication skills.
• Experience using CRM software and sales tools.
• Remote work self-discipline and motivation.
• Bachelor's degree or equivalent work experience.

Responsabilidades

• Manage a portfolio of client accounts with focus on retention.
• Develop strategies to increase engagement and lifetime value.
• Conduct regular business reviews to assess client needs.
• Identify upsell and cross-sell opportunities.
• Serve as liaison between clients and internal teams.
• Onboard new clients and guide early partnership stages.
• Monitor client performance and address issues proactively.
• Gather client feedback to inform product improvements.
• Share market insights with sales team.
• Maintain up-to-date client records in CRM.

Conocimientos

Account management

Client relations

Communication

CRM software

Remote work

Educación

Bachelor's degree or equivalent

Herramientas

CRM tools

Descripción del empleo

Placements24 is seeking an enthusiastic Account Manager for its fully remote sales division. You will nurture and expand relationships with existing clients, acting as their trusted advisor to maximize ROI and identify upsell opportunities.

The role benefits from a remote-first culture and flexible hours, with support to work effectively from your home office. You will manage client portfolios, conduct regular business reviews, coordinate with internal teams, onboard new clients, and ensure