Regional Retail Leader — Multi-Store Growth & Performance

Placements24; Upington; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Performance-based incentives

Employee discount

Career growth opportunities

Upington location

Job summary

Placements24 in Upington, Northern Cape, is seeking a motivated Retail Team Leader to guide the store team, oversee daily operations, deliver outstanding customer service, and drive sales performance.

You will mentor staff, maintain store standards, manage stock, and collaborate with store management to ensure targets are met. Prior retail leadership and strong communication are required; weekends and holidays are expected. Upington location.

Qualifications

• Minimum 2+ years in retail leadership or supervisory role.
• Proven ability to motivate and lead a team.
• Strong customer service orientation and problem-solving skills.
• Solid understanding of retail operations and sales processes.
• Excellent communication and interpersonal skills.
• Willingness to work weekends and public holidays.

Responsibilities

• Supervise and guide a team of retail associates, providing direction and support.
• Ensure excellent customer service is delivered at all times, addressing customer needs and concerns effectively.
• Assist in managing stock levels, including receiving, processing, and merchandising products.
• Drive sales initiatives and ensure targets for the team are met and exceeded.
• Maintain store standards, including cleanliness, organization, and visual merchandising.
• Support the store manager in operational tasks and employee development.

Skills

Team leadership

Customer service

Communication

Retail operations

Staff mentoring

Sales-driven

Job description

About the Role

Our client is seeking a motivated and experienced Retail Team Leader to guide their team in Upington . This role focuses on leading day-to-day store operations, empowering team members, and ensuring outstanding customer service to drive sales performance. You will be instrumental in creating a positive and productive work environment, mentoring staff, and contributing to the store's overall success. This is a fantastic opportunity for an individual with a passion for retail and leadership to make a significant impact in the Northern Cape retail landscape.

Key Responsibilities

• Supervise and guide a team of retail associates, providing direction and support.
• Ensure excellent customer service is delivered at all times, addressing customer needs and concerns effectively.
• Assist in managing stock levels, including receiving, processing, and merchandising products.
• Drive sales initiatives and ensure targets for the team are met and exceeded.
• Maintain store standards, including cleanliness, organization, and visual merchandising.
• Support the store manager in operational tasks and employee development.

Requirements

• Previous experience in a retail leadership or supervisory role.
• Demonstrated ability to motivate and lead a team effectively.
• Strong customer service skills and a commitment to delivering exceptional experiences.
• Good understanding of retail operations and sales processes.
• Excellent communication and interpersonal skills.
• Ability to work flexibly, including weekends and public holidays.

Benefits

• Competitive annual salary with potential for performance-based incentives.
• Generous employee discount on a wide range of products.
• Opportunities for career growth and further training.
• A supportive and team-oriented work environment in Upington .
• Be a key contributor to a thriving local retail business.