Retail Team Leader

Placements24; Sandton; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Bonuses

Career progression

Employee discounts

Team environment

Prestigious Sandton store

Job summary

Placements24 in Sandton is seeking a proactive Retail Team Leader to guide a high-traffic store. You will support the Store Manager, drive sales, and coach staff to deliver exceptional customer experiences.

You will oversee daily operations, maintain merchandising standards, and lead by example in a busy Gauteng retail environment. Flexibility for weekends/holidays is required.

Qualifications

• Experience leading a retail team and meeting sales targets.
• Strong customer service and communication skills.
• Familiarity with POS systems and inventory control.

Responsibilities

• Lead and motivate retail associates to hit store sales targets.
• Train and develop new team members in product knowledge and sales techniques.
• Oversee daily store operations including opening/closing, cash handling, and service standards.
• Maintain attractive visual merchandising and product displays.
• Address customer inquiries and resolve issues to ensure satisfaction.
• Support Store Manager with store policies and processes.

Skills

Retail team leadership

Customer service

Communication

POS systems

Inventory management

Tools

POS systems

Inventory management

Job description

About the Role

Our client is seeking a proactive and experienced Retail Team Leader to guide and inspire their team at a prominent store location in Sandton . This role involves supporting the Store Manager in daily operations, motivating sales staff, and ensuring an exceptional customer experience. You will act as a key point of contact for both staff and customers, fostering a positive and productive work environment. This is an excellent opportunity for an individual with strong leadership potential looking to advance their career in retail management within a dynamic and high-traffic environment in one of Gauteng's premier shopping districts.

Key Responsibilities

• Lead and motivate a team of retail associates to achieve individual and store sales targets.
• Assist in training and developing new team members, ensuring they are proficient in product knowledge and sales techniques.
• Oversee daily store operations, including opening and closing procedures, cash handling, and customer service standards.
• Ensure visual merchandising standards are maintained and products are displayed attractively.
• Address customer inquiries and resolve issues to ensure high levels of customer satisfaction.
• Support the Store Manager in implementing operational policies and procedures.

Requirements

• Previous experience in a retail supervisory or team leader role.
• Proven ability to motivate and lead a team towards achieving sales goals.
• Strong customer service and communication skills.
• Familiarity with retail operations, POS systems, and inventory management.
• Ability to work flexible hours, including weekends and holidays.
• A positive attitude and a commitment to teamwork and excellence.

Benefits

• Competitive salary with performance-based bonuses.
• Opportunities for career progression within the retail sector.
• Employee discounts on a wide range of products.
• A dynamic and collaborative team environment.
• Work within a prestigious retail setting in Sandton .