Regional Operations Manager

Placements24; LegKraal Gate; On-site; ZAR 585,000 - 715,000; Full time

Benefits offered by this job

Company vehicle

Fuel allowance

Medical aid

Provident fund

Employee discounts

Paid time off

Career advancement

Job summary

Placements24 is seeking an experienced Regional Operations Manager to oversee multiple retail branches in the Mahikeng region. This on-site role requires hands-on leadership to drive sales, optimize performance, and ensure outstanding customer experiences across a portfolio of stores.

You will mentor store managers, implement brand-standard operational strategies, and manage budgets with a strong focus on profitability and loss prevention.

Qualifications

• Bachelor's degree in Business Administration, Retail Management, or related field.
• Minimum of 5 years of multi-unit retail management experience.
• Proven track record of driving sales growth and operational efficiency.
• Willingness to travel within the Mahikeng region.

Responsibilities

• Oversee the daily operations of assigned retail stores, ensuring policies are followed.
• Develop and coach store managers to achieve performance goals.
• Drive regional sales and profitability through effective operational strategies.
• Ensure high customer service standards and in-store presentation.
• Monitor inventory, stock control, and loss prevention.
• Implement visual merchandising and efficiency initiatives.
• Conduct regular store visits and performance evaluations.
• Manage regional budgets and P&L for store operations.
• Recruit, train, and retain high-quality staff.
• Identify market trends to inform regional strategies.

Skills

Store leadership

Multi-store mgmt

P&L management

Budgeting

Staff development

Sales optimization

Customer service

Education

Bachelor's degree

Tools

MS Office

Retail software

Job description

About the Role

Our client, a well-established retail chain, is seeking an experienced and energetic Regional Operations Manager to oversee operations across multiple branches in the **Mahikeng** region. This critical role demands a hands-on leader focused on driving sales, optimizing store performance, and ensuring exceptional customer experiences. You will be responsible for managing a portfolio of stores, mentoring store managers, and implementing operational strategies that align with the company's brand standards and financial targets. The ideal candidate will possess strong retail management experience, exceptional leadership capabilities, and a keen eye for operational efficiency and team development. This is an **on-site** position, requiring regular travel within the **Mahikeng** region to ensure direct oversight and support for all locations.

Key Responsibilities

• Oversee the daily operations of assigned retail stores, ensuring compliance with company policies and procedures.
• Manage and develop a team of store managers, providing coaching and support to achieve performance goals.
• Drive sales performance and profitability across the region through effective operational strategies.
• Ensure high standards of customer service and in-store presentation.
• Monitor inventory levels, stock control, and loss prevention measures.
• Implement visual merchandising standards and operational efficiency initiatives.
• Conduct regular store visits and performance evaluations.
• Manage regional budgets, including P&L responsibility for store operations.
• Recruit, train, and retain high-quality store staff.
• Identify market trends and competitor activities to inform regional strategies.

Requirements

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 5 years of multi-unit retail management experience.
• Proven track record of driving sales growth and operational efficiency in a retail environment.
• Strong leadership, communication, and interpersonal skills.
• Experience in P&L management and financial reporting.
• Excellent understanding of retail operations, merchandising, and customer service best practices.
• Ability to travel regularly within the **Mahikeng** region.
• Proficiency in retail management software and MS Office Suite.
• A results-oriented individual with strong problem-solving abilities.

Benefits

• Competitive annual salary of R650,000.
• Performance-based bonuses and commission structures.
• Company vehicle and fuel allowance for regional travel.
• Comprehensive medical aid and provident fund.
• Generous employee discounts on company products.
• Paid time off and holiday pay.
• Opportunities for career advancement within a growing company.