Receptionist

MCE Electric; Gauteng; On-site; ZAR 134,000 - 201,000; Full time

Job summary

MCE Electric in Gauteng is seeking a professional Receptionist to manage front-of-house, deliver exceptional client service, handle calls, and provide accurate administrative support.

You will maintain documentation, coordinate deliveries, manage POD and invoices, and ensure security procedures. This role requires strong communication, attention to detail, and confidential handling of information.

Qualifications

• National Senior Certificate or equivalent to NQF 4.
• At least 4 years’ experience in Reception.
• Computer literacy with proficiency in Microsoft Office.
• Previous experience in a customer-facing environment will be advantageous.

Responsibilities

• Professionally manage the reception area and provide exceptional customer service to visitors and callers.
• Handle incoming calls, messages, appointments, and general enquiries efficiently.
• Coordinate courier services, mail, deliveries, and collections.
• Maintain visitor access controls and ensure compliance with company security procedures.
• Perform general administrative duties, including data capturing, filing, scanning, and document management.
• Manage and maintain POD, invoice, waybill, and credit note records.
• Source supplier quotations and follow up on outstanding orders and deliveries.
• Monitor and coordinate office supplies, groceries, cleaning materials, and other consumables.
• Maintain company records, including telephone extension lists and administrative registers.
• Ensure the reception and office areas remain organised, professional, and well‑maintained.

Skills

Multitasking

Verbal and written communication

Microsoft Office proficiency

Professionalism and confidentiality

Listening and interpersonal skills

Telephone and email etiquette

Organizational skills

Attention to detail

Education

National Senior Certificate or equivalent to NQF 4

4 years’ reception experience

Job description

We are looking for:

A professional, proactive, and customer-focused Receptionist to manage our front-of-house operations. The successful candidate will ensure exceptional client service, efficient call handling, and accurate administrative support while maintaining effective control over documentation, office supplies, and internal coordination.

Knowledge, Skills & Abilities

• Ability to multitask and effectively prioritise competing tasks.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• High level of professionalism, integrity, and confidentiality.
• Excellent listening and interpersonal skills.
• Professional telephone and email etiquette.
• Excellent organisational and administrative skills.
• Strong attention to detail and accuracy.

Key Responsibilities

• Professionally manage the reception area and provide exceptional customer service to visitors and callers.
• Handle incoming calls, messages, appointments, and general enquiries efficiently.
• Coordinate courier services, mail, deliveries, and collections.
• Maintain visitor access controls and ensure compliance with company security procedures.
• Perform general administrative duties, including data capturing, filing, scanning, and document management.
• Manage and maintain Proof of Delivery (POD), invoice, waybill, and credit note records.
• Source supplier quotations and follow up on outstanding orders and deliveries.
• Monitor and coordinate office supplies, groceries, cleaning materials, and other consumables.
• Maintain company records, including telephone extension lists and administrative registers.
• Ensure the reception and office areas remain organised, professional, and well‑maintained.

Boxes to tick

• National Senior Certificate or equivalent to NQF 4
• At least 4 years’ experience in Reception.
• Computer literacy with proficiency in Microsoft Office.
• Previous experience in a customer-facing environment will be advantageous.