Receptionist

Bidvestfacilitiesmanagement; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Bidvest Facilities Management in Cape Town seeks a motivated receptionist/administrative assistant to provide frontline support for customers and visitors. The role includes handling calls, directing guests, and coordinating boardroom bookings and parking.

Qualifications

• Certificate in Receptionist/Administration/Secretarial.
• Matric (Senior Certificate).
• Valid SA Drivers License.
• 6 months relevant experience in switchboard operation and/or secretarial capacity.
• Administration/Reception/Switchboard training ideally in a customer orientated environment.
• MS Word, MS Excel & MS Outlook.

Responsibilities

• Provide front-desk service and support to customers and visitors.
• Receive visitors and direct them to endorsed appointments.
• Handle reception duties including messages and switchboard tasks.
• Arrange and manage booking of boardrooms and parking.
• Take minutes during meetings and circulate them.
• Receive, capture and file building audit sheets data.
• Order, process and deliver required stationery for all employees.
• Receive mail and coordinate distribution to recipients.

Education

Certificate in Receptionist/Administration/Secretarial

Matric (Senior Certificate)

Tools

MS Word

MS Excel

MS Outlook

Job description

ROLE PURPOSE

To provide front-desk service and support to the customers & visitors

MAIN OUTPUTS

• Perform front of house operational services including receiving calls, taking of messages, making calls on behalf of employees
• Provide a reception service including receiving visitors and directing them towards endorsed appointments
• Responsible for the booking service of boardrooms and parking
• Taking of minutes during official meetings, typing and circulation thereof
• Receiving and capturing of building audit sheets data and filing thereof
• Ordering, processing & delivering of required stationary for all employees
• Receiving and sorting of post, and contacting recipient employees for collection
• Regular communication with employees via email regarding office management issues
• Provide and perform administrative functions/support to various business sections
• Assist with administration for project works and special tasks

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• Certificate in Receptionist/Administration/Secretarial
• Matric (Senior Certificate)
• Valid SA Drivers License
• 6 months relevant experience in switchboard operation and/or secretarial capacity
• Administration/Reception/Switchboard training ideally in a customer orientated environment
• MS Word, MS Excel & MS Outlook

FUNDAMENTAL COMPETENCIES

• Result Oriented
• Attentive To Detail
• Stress Tolerant
• Good Written Communication
• Customer/Client Focused
• Ability To Dealing With Ambiguity
• Interactive Reasoning
• Planning & Scheduling
• Teamwork & Partnering
• Relationship Building
• Good Listening Skills
• Excellent Oral Communication