Receptionist

Bidvestfacilitiesmanagement; Wes-Kaap; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Bidvest Facilities Management is seeking a front desk professional to provide reception and administrative support at our offices in South Africa. You will handle calls, messages, visitor management, and coordination of boardroom bookings and parking.

The role requires 6 months of relevant switchboard or secretarial experience, a certificate in reception/administration, matric, and proficiency in MS Word, Excel and Outlook. Valid SA driver's license is preferred.

Qualifications

• Certificate in Receptionist/Administration/Secretarial.
• Matric (Senior Certificate).
• Valid SA Drivers Licence.
• 6 months relevant experience in switchboard operation and/or secretarial capacity.
• Administration/Reception training ideally in a customer orientated environment.
• MS Word, MS Excel & MS Outlook proficiency.

Responsibilities

• Receive calls, take messages and make calls on behalf of employees.
• Provide receptionist service, receive visitors and direct them to appointments.
• Book boardrooms and parking.
• Take minutes during meetings, type and circulate them.
• Receive and capture building audit sheets data and file them.
• Order, process and deliver required stationary for all employees.
• Receive and sort post and notify recipients for collection.
• Communicate office management issues via email to staff.
• Provide and perform administrative support to various business sections.
• Assist with administration for project works and special tasks.

Skills

Front desk operations

Switchboard operation

Administrative support

Customer service orientation

Education

Certificate in Receptionist/Administration/Secretarial

Matric (Senior Certificate)

Tools

MS Word

MS Excel

MS Outlook

Job description

ROLE PURPOSE

To provide front-desk service and support to the customers & visitors

MAIN OUTPUTS

• Perform front of house operational services including receiving calls, taking of messages, making calls on behalf of employees
• Provide a reception service including receiving visitors and directing them towards endorsed appointments
• Responsible for the booking service of boardrooms and parking
• Taking of minutes during official meetings, typing and circulation thereof
• Receiving and capturing of building audit sheets data and filing thereof
• Ordering, processing & delivering of required stationary for all employees
• Receiving and sorting of post, and contacting recipient employees for collection
• Regular communication with employees via email regarding office management issues
• Provide and perform administrative functions/support to various business sections
• Assist with administration for project works and special tasks

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• Certificate in Receptionist/Administration/Secretarial
• Matric (Senior Certificate)
• Valid SA Drivers License
• 6 months relevant experience in switchboard operation and/or secretarial capacity
• Administration/Reception/Switchboard training ideally in a customer orientated environment
• MS Word, MS Excel & MS Outlook

FUNDAMENTAL COMPETENCIES

• Result Oriented
• Attentive To Detail
• Stress Tolerant
• Good Written Communication
• Customer/Client Focused
• Ability To Dealing With Ambiguity
• Interactive Reasoning
• Planning & Scheduling
• Teamwork & Partnering
• Relationship Building
• Good Listening Skills
• Excellent Oral Communication