Quote Administrator & Customer Experience Specialist

Time Personnel; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Time Personnel in Cape Town is seeking a meticulous Quotation Administrator to join the team at Westlake Business Park. You will manage the quotation process, liaise with customers and internal departments to ensure accurate, timely quotes and support sales initiatives.

The role requires Grade 12 with admin qualification, at least 3 years in a similar B2B technical sales environment, strong MS Office and data analytics skills, and excellent English communication.

Qualifications

• Must have Grade 12 with administrative qualification or certification.
• Minimum 3 years in a similar B2B technical sales admin role.
• Strong MS Office skills and data handling abilities.
• Excellent written and spoken English.
• Experience with CRM/ERP systems is advantageous.

Responsibilities

• Manage the customer quotation process from start to finish.
• Deliver accurate, on-time quotes to support revenue growth.
• Onboard and manage customer data and documentation.
• Provide admin support to business development and internal sales teams.
• Coordinate with internal stakeholders to ensure quotes meet requirements.
• Quality-check quotes for completeness and professionalism.
• Follow up on outstanding quotes with the sales team.

Skills

Attention to detail

Customer coordination

Data research

Administrative skills

MS Office

Typing speed

English proficiency

Education

Grade 12 with admin qualification

Tools

CRM systems

ERP systems

Adobe software

Job description

Time Personnel in Cape Town is seeking a meticulous Quotation Administrator to join the team at Westlake Business Park. You will manage the quotation process, liaise with customers and internal departments to ensure accurate, timely quotes and support sales initiatives.

The role requires Grade 12 with admin qualification, at least 3 years in a similar B2B technical sales environment, strong MS Office and data analytics skills, and excellent English communication.