Sales Administrator

Salt; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Salt is seeking a highly organised Sales Administrator in Cape Town to support the business development and sales teams. You will manage RFQs, quotations, and CRM data, ensuring accuracy and timely responses to customers.

The role suits someone with a track record in B2B technical sales and strong administrative skills. You will coordinate with sales, technical and procurement teams, maintain customer onboarding documents, and contribute to reporting and forecasting activities.

Qualifications

• Minimum 3 years' experience in Sales Administrator or Sales Support roles.
• Experience in B2B technical sales environment is advantageous.
• Strong RFQ and quotation management experience.
• Understanding of CRM and ERP systems, with data accuracy.

Responsibilities

• Act as primary contact for RFQs and quotation requests.
• Review RFQs for completeness and clarify requirements.
• Coordinate quotation process between sales, technical and procurement.
• Quality-check quotations for accuracy and professionalism.
• Maintain accurate customer, lead and RFQ data in CRM.
• Provide administrative support to business development and sales teams.

Skills

Communication

Organisational skills

Data management

Customer service

Attention to detail

Education

Grade 12/Matric

Sales support qualification

Tools

CRM software

ERP systems

Microsoft Office

Adobe software

Job description

We are looking for a highly organised and detail-oriented Sales Administrator to join a growing technical business. The successful candidate will play a key role in managing customer quotations, supporting the business development team, maintaining customer data and ensuring customers receive accurate and timely service. This role would suit someone with experience in a B2B technical sales environment who is comfortable coordinating RFQs, quotations, CRM administration and internal sales support.

Key Responsibilities

• Act as the primary point of contact for incoming RFQs and quotation requests.
• Review RFQs for completeness and clarify requirements with customers.
• Coordinate the quotation process between sales, technical and procurement teams.
• Quality-check quotations for accuracy and professionalism before submission.
• Follow up on outstanding quotations and assist in moving opportunities forward.
• Maintain accurate customer, lead and RFQ information within the CRM.
• Manage customer and supplier onboarding documentation.
• Provide administrative support to the business development and sales teams.
• Respond to customer and sales enquiries and provide effective internal sales support.
• Handle and qualify inbound sales leads.
• Assist with forecasting, stock administration and general sales-related reporting.
• Coordinate business travel arrangements when required.
• Support special projects and ensure actions and deadlines are followed through.
• Identify opportunities to improve customer service, administration and internal efficiencies.

Requirements

• Grade 12/Matric
• Relevant sales support or administrative qualification/certification
• Minimum 3 years' experience in a similar Sales Administrator/Sales Support role
• Previous experience within a B2B technical sales environment is highly advantageous
• Strong experience managing RFQs and customer quotations
• Understanding of CRM and ERP systems
• Advanced proficiency in Microsoft Office
• Strong administrative, organisational and data-management skills
• Good commercial acumen
• Excellent written and verbal English communication skills
• High level of accuracy and attention to detail
• Experience with data research and analytics
• Adobe software and POPI/privacy legislation knowledge would be advantageous

Ideal Candidate

You are meticulous, proactive and comfortable taking ownership of tasks from start to finish. You can manage competing priorities, confidently follow up with internal stakeholders and customers, and understand the importance of accuracy and turnaround times in a technical sales environment. You will thrive in a role that requires strong coordination, commercial awareness, customer service and the ability to keep multiple RFQs, quotations and administrative processes moving simultaneously.

Salt is acting as an Employment Agency in relation to this vacancy.