Quotation Administrator

Time Personnel; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Time Personnel in Cape Town is seeking a meticulous Quotation Administrator to join the team at Westlake Business Park. You will manage the quotation process, liaise with customers and internal departments to ensure accurate, timely quotes and support sales initiatives.

The role requires Grade 12 with admin qualification, at least 3 years in a similar B2B technical sales environment, strong MS Office and data analytics skills, and excellent English communication.

Qualifications

• Must have Grade 12 with administrative qualification or certification.
• Minimum 3 years in a similar B2B technical sales admin role.
• Strong MS Office skills and data handling abilities.
• Excellent written and spoken English.
• Experience with CRM/ERP systems is advantageous.

Responsibilities

• Manage the customer quotation process from start to finish.
• Deliver accurate, on-time quotes to support revenue growth.
• Onboard and manage customer data and documentation.
• Provide admin support to business development and internal sales teams.
• Coordinate with internal stakeholders to ensure quotes meet requirements.
• Quality-check quotes for completeness and professionalism.
• Follow up on outstanding quotes with the sales team.

Skills

Attention to detail

Customer coordination

Data research

Administrative skills

MS Office

Typing speed

English proficiency

Education

Grade 12 with admin qualification

Tools

CRM systems

ERP systems

Adobe software

Job description

Quotation Administrator required in Westlake, Cape Town.

Are you a detail-oriented administrator who enjoys working with customers, preparing accurate quotations, and ensuring enquiries are handled efficiently?

Our client, a leading business within the technical sector, is looking for a Quotation Administrator to join their team at Westlake Business Park.

This role is ideal for someone who thrives in a fast-paced environment, has strong attention to detail, and enjoys coordinating with customers and internal teams to prepare accurate, competitive quotations.

Requirements:

• Grade 12 supported by a sales support or administrative qualification / certification.


• 3 Years in a similar role ideally in a business-to-business technical sales environment.


• Good commercial acumen, administrative and organisational skills.


• Excellent written and spoken skills in English.


• Advanced skills in MS Office suite with average typing speed with high accuracy.


• Proven skills in data research and analytics.


• Competence in Adobe software and familiarity with privacy legislation (POPI) would be advantageous.


• Understanding of CRM and ERP systems and the process of B2B sales.


• Self-motivated and focused on results applying logic/commercial decision making.

Duties and Responsibilities:

• Responsible for administration and management of the customer quotation process


• Ensure high quality service through accurate and on-time delivery of customer quotes to ultimately achieve increased revenue through sales.


• Responsible for administrative onboarding and data management of customers.


• Provide admin support to business development teams & internal sales support in the absence of internal sales staff.


• Coordinate special projects.


• Contribute to the development and implementation of strategies to enhance customer service, increase sales & efficiency and the overall profitability of the business.


• Check RFQ’s clarifying any queries with customer before actioning with Technical and Procurement Departments.


• Collaborate and coordinate the quoting process with all internal stakeholders.


• Quality check quotes for completeness, accuracy, and professionalism.


• Follow-up outstanding quotes with responsible sales team members to conclusion.


• Complete/distribute relevant customer & supplier onboarding documentation and NDA’s.


• Complete the National Quote Sheet.


• Assist with forecasting and stock management as directed.


• Primary point of contact for sales, customer enquiries & requests if internal staff absent.


• Resolve sales-related issues and provide real-time customer support.


• Handle all inbound leads and website enquiries and qualify sales leads.


• Coordinate internal stakeholders to achieve project outcomes for due dates.


• Manage potential project bottlenecks & identify cost savings in work processes.


• Responsive for business contacts participating in initiatives and projects