QA Administrative Assistant - South Africa

Gaming Laboratories International, LLC; Midrand; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A global gaming company is seeking an Administrative Assistant to join their QA team in Midrand, Gauteng. You will support daily operations, assist with contract reviews, and coordinate events. Candidates should have a National Senior Certificate and at least a year of relevant experience, along with proficiency in Microsoft Office. Strong attention to detail and communication skills are essential for success in this dynamic role.

Benefits

Competitive salary

Top-notch benefits

Employee development opportunities

Qualifications

• Minimum of 1 year of previous experience in a related position.
• Strong verbal and written communication skills.
• Ability to handle multiple projects under tight deadlines.

Responsibilities

• Provides excellent customer service and operational support.
• Organizes and maintains department information.
• Prepares and updates presentations and reports.

Skills

Attention to detail

Communication

Collaboration

Education

National Senior Certificate

Tools

Microsoft Word

Microsoft Excel

SharePoint

Microsoft PowerPoint

Job description

Overview

While providing integrity to the casino and gambling industry for over 35 years, GLI has established an incomparable team of professionals. Join a global market leader in the gambling industry while leveraging your abilities to support team members in a fast-paced, dynamic environment. As an Administrative Assistant for our QA Department, you will have the opportunity to support the day-to-day operations, including assisting with contract reviews and supporting event coordination. We are seeking a professional with strong attention to detail to join our team to help optimize productivity.

Who We Are

With over 35 years in the industry, Gaming Laboratories International is the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to more than 480 jurisdictions worldwide.

Why You Should Work Here

Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits, and a company culture focused on employee development and career enhancement. Our team members have the opportunity to communicate and collaborate with colleagues around the world.

What You Will Accomplish Here

This is a fast-paced, dynamic position and an ideal fit for someone who thrives on wearing many hats to assist with all aspects of the team’s operations. You will have an opportunity to collaborate with internal and external QA team members and utilize problem-solving skills to support cross-functional operations and drive efficiency.

This Position Will Focus On The Following

• Provides excellent customer service and operational support to both internal and external parties on behalf of the department.
• Organizes and maintains department information, including physical and electronic files and documents.
• Maintains departmental systems, ensuring accuracy and efficiency.
• Writes and edits department communications, from letters to internal procedures.
• Support the Brazil status letters and letters of engagement requests for external clients.
• Support Letter Generation Tool and Quality Assurance dept tasks as needed.
• Organizes and schedules meetings and/or events, including communicating between internal team members and external parties.
• Prepares and updates timely and accurate presentations and reports, as requested.
• Maintain confidential documents.
• May assist the team with expense reporting, as requested.
• Completes scanning, filing, and data entry, as necessary.
• Completes special projects, as assigned.
• May assist as a backup for reception, including answering phone calls and assisting with shipping.
• Performs other duties, as assigned.

How You Will Be Successful

• You will be diligent, communicative, and collaborative.
• You will own your assigned tasks while exercising good judgment that is in the best interest of the Company.
• You will be open-minded to new processes and adaptable to change.

Education, Experience, And Skills

• A National Senior Certificate is required.
• A minimum of 1 year of previous experience in a related position is required.
• Proficiency in Microsoft Office, including Word, Excel, SharePoint, and PowerPoint, is required.
• Must have the ability to exercise good judgment in a variety of situations.
• Strong verbal and written communication skills are required.
• Must have demonstrated professionalism, including while working under pressure.
• Must have the ability to handle multiple projects under tight deadlines, while maintaining a realistic balance among priorities.
• Must demonstrate a high degree of attention to quality, details, and correctness.
• Must have the ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position.

Gaming Laboratories International (GLI) is a gaming company. Any of our employees may be required to obtain a gaming license within one or all of the gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related task and responsibilities than those stated above.

For positions based in South Africa, preference will be given to suitably qualified candidates from designated groups in line with the company’s Employment Equity plan and EAP targets.