POS Specialist & Customer Service Champion

Clicks Group Limited; Centurion; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Clicks Group Centurion is seeking a customer-focused team member to efficiently run POS operations, handle cash and payments, and promote the Clicks clubcard. You will enroll new members and communicate promotions to boost sales while delivering friendly service.

The role emphasizes accurate cash handling, stock knowledge, and maintaining store merchandising standards in a permanent placement. Previous retail experience is a plus.

Qualifications

• Basic maths calculations required.
• Retail/FMCG background helpful for promotions and store operations.
• Knowledge of customer service excellence is an advantage.

Responsibilities

• Execute all operational activities at the point of sale efficiently.
• Maintain accuracy when scanning items and processing payments.
• Promote Clicks clubcard and enroll new members.
• Highlight promotions to customers to drive sales.
• Deliver friendly, professional service as a brand ambassador.
• Maintain merchandising and housekeeping to store standards.
• Keep up-to-date knowledge on products, ranges, and events.

Skills

Planning and organising

Problem solving

Customer orientation

Relating and networking

Following instructions

Delivering results

Working with people

Persuading and influencing

Education

Maths 50% and English 50% Grade 12

Job description

Clicks Group Centurion is seeking a customer-focused team member to efficiently run POS operations, handle cash and payments, and promote the Clicks clubcard. You will enroll new members and communicate promotions to boost sales while delivering friendly service.

The role emphasizes accurate cash handling, stock knowledge, and maintaining store merchandising standards in a permanent placement. Previous retail experience is a plus.