Cashier & POS Specialist — Customer Excellence

Clicks Group Limited; Pretoria; On-site; ZAR 110,000 - 150,000; Full time

Job summary

Clicks Group in Pretoria is seeking a customer service oriented store associate to support in-store operations, cash handling, clubcard enrollment, and promotions. You will maintain merchandising standards and deliver a positive customer experience as part of the Clicks team.

You will contribute to achieving clubcard targets, stay updated on products and promotions, and help ensure a smooth checkout experience for customers in a fast-paced retail environment.

Qualifications

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Responsibilities

• Efficiently execute all in-store cash handling and payment processes
• Promote Clicks clubcard and enroll new clubcard members
• Deliver superior customer service by acting as a brand ambassador
• Maintain merchandising and general housekeeping standards in-store and to planograms

Skills

Planning and organising

Problem solving

Customer orientation

Relating & networking

Following instructions

Delivering results

Teamwork

Persuading & influencing

Pressure management

Education

Grade 12 Maths

Grade 12 English

Job description

Clicks Group in Pretoria is seeking a customer service oriented store associate to support in-store operations, cash handling, clubcard enrollment, and promotions. You will maintain merchandising standards and deliver a positive customer experience as part of the Clicks team.

You will contribute to achieving clubcard targets, stay updated on products and promotions, and help ensure a smooth checkout experience for customers in a fast-paced retail environment.