Customer-Focused Cashier & POS Specialist

Clicks Group; Johannesburg; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Clicks Group in Johannesburg is seeking a Retail Associate to support POS operations and deliver excellent customer service. You will promote the Clicks Clubcard, enroll new members, and inform customers about promotions to enhance the shopping experience.

You will maintain merchandising standards and be a brand ambassador, ensuring accurate cash handling and up-to-date knowledge of products and promotions. Essential: Grade 12 and basic numeracy; retail/FMCG experience preferred.

Qualifications

• Basic maths calculations.
• Retail/FMCG background and understanding of merchandising and promotions principles.
• Understanding of stock management procedures.
• Knowledge of customer service excellence.

Responsibilities

• Execute POS operations efficiently at the point of sale.
• Maintain accuracy when scanning and handling cash.
• Promote the Clicks Clubcard and enroll new members.
• Inform customers about promotions to drive sales.
• Deliver friendly, professional service and act as a brand ambassador.
• Maintain merchandising and store housekeeping to standard.

Skills

Planning and organising

Problem-solving

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Maths & English 50% at Grade 12

Job description

Clicks Group in Johannesburg is seeking a Retail Associate to support POS operations and deliver excellent customer service. You will promote the Clicks Clubcard, enroll new members, and inform customers about promotions to enhance the shopping experience.

You will maintain merchandising standards and be a brand ambassador, ensuring accurate cash handling and up-to-date knowledge of products and promotions. Essential: Grade 12 and basic numeracy; retail/FMCG experience preferred.