Retail Cashier & Customer Experience Champion

Clicks Group Limited; Randburg; Vor Ort; ZAR 66.960 - 100.440; Vollzeit

Zusammenfassung

Clicks Group Limited in Randburg is seeking a proactive in-store associate to handle POS operations, cash handling, and customer service excellence. You will promote the Clicks clubcard and enroll new members while ensuring promotions are communicated to customers.

The role emphasizes accuracy, friendly service, and maintaining merchandising standards to support the store's sales targets and customer experience.

Qualifikationen

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment.
• Basic maths calculations knowledge.
• Understanding of stock management procedures and promotions principles.

Aufgaben

• Execute operational activities at the point of sale in a timely and efficient manner.
• Maintain accuracy when scanning merchandise and processing payments, including clubcard rewards.
• Promote Clicks clubcard and enroll new members to achieve targets.
• Notify customers of promotions to drive sales and enhance the customer experience.
• Deliver superior customer service as a brand ambassador and maintain store cleanliness and visual merchandising standards.
• Keep updated knowledge on products, ranges, promotions and events to provide accurate information.

Kenntnisse

Planning and organising

Problem-solving

Strong customer orientation

Relating and networking

Following instructions

Delivering results

Working with people

Persuading and influencing

Coping with pressure

Ausbildung

Maths 50% and English 50% at Grade 12 level

Jobbeschreibung

Clicks Group Limited in Randburg is seeking a proactive in-store associate to handle POS operations, cash handling, and customer service excellence. You will promote the Clicks clubcard and enroll new members while ensuring promotions are communicated to customers.

The role emphasizes accuracy, friendly service, and maintaining merchandising standards to support the store's sales targets and customer experience.